Posts tagged with 'Qantas'
In April 2009 I flew to Australia with Qantas, a brand I’d always heard good things about. I’ll spare you the details but the long flight sucked.
So I decided to write to customer services to issue a light complaint, in the hope for a bit of love on the return leg.
I contacted Qantas via a form on its website, while logged in to my frequent flyer account. An auto-response email was promptly fired back at me. Some 18 months later I’m still waiting for a proper reply!