|Job Title||Head of Retail and Luxury|
|Member Since||15 May 2007|
|Areas of Expertise||E-commerce, Strategy and Planning, User Experience and Usability, Customer Experience, eCRM|
Email:Telephone: 020 7749 2549
Experienced in multi channel communications - conceptioSeren's customer experience designs are influenced by insights gained from scientific research and insights. By understanding every rational, emotional and subconscious interaction, we then architect every moment of the customer’s experience.
As Head of Retail and Luxury my role is to help retailers and luxury brands develop and implement exciting strategies and deliver beautiful creative experiences.n and delivery.