|Job Title||Usability consultant|
|Member Since||24 Feb 2003|
|Areas of Expertise||Accessibility, Online Copywriting, User Experience and Usability, Web Analytics|
Email:Telephone: 01525 370379
Address: Effortmark Ltd, 16 Heath Road, Leighton Buzzard, LU7 3AB, United Kingdom
My passion is making forms easier to use, and I'm lucky enough to make my living from it. I work with designers to help them improve their forms (or provide reassurance that a good design really will work well).
I also love to teach and offer forms and usability tutorials at international conferences, and as in-house events for clients.
I particularly like to work on complex financial and government forms, especially when a process needs to be supported through mutliple channels. But I'm happy to work with any form or questionnaire, large or small, straightforward or specialised.
Forms that work
The companion web site for my book: "Forms that work: Designing web forms for usability". Foreword by Steve Krug; recommended by Jakob Nielsen.