|Job Title||Founder & CEO|
|Organisation||Charles Herrera Consulting|
|Member Since||13 Jul 2012|
|Areas of Expertise||Online Copywriting, Online Customer Service, Social Media, Community Management, User Experience and Usability|
Over the past three years I have gained a variety of experience in social media marketing, covering areas from community management to broader social media marketing strategy. I have also gleaned valuable insights into content and copywriting for diverse online audiences, as well as the principles behind an excellent user experience on both the traditional and mobile web.
Education and Qualifications
I am a rising senior at Washington University in Saint Louis, set to graduate in May 2013 with a BA in Political Science with a concentration in American politics.