|Job Title||VP, CRM & Customer Experience|
|Member Since||23 Jul 2012|
|Areas of Expertise||Multichannel Marketing, Strategy and Planning, Customer Experience, eCRM, Marketing Automation|
Customer Experience professional with more than 15 years of Fortune 100 experience across automotive, consumer package goods, financial services, retail and travel industries. Specialist at strengthening customer and employee relationships through immersive, meaningful and consistent brand experiences.
Proven track record of organic and net new business growth. Strong client and cross-functional team management abilities. Demonstrated skills of integrating digital, print and physical touchpoints through innovative approaches that leverage insights to achieve business objectives.
Education and Qualifications