| Name | John Jones |
|---|---|
| Job Title | Managing Consultant |
| Organisation | Jones Olson |
| Member Level | Silver |
| Member Since | 15 Mar 2004 |
| Areas of Expertise | Online Customer Service, Strategy and Planning, User Experience and Usability, Customer Experience |
| Contact Details |
Email:
Telephone: +44 (0)1707 450060Address: 39 Moorlands, Welwyn Garden City, AL7 4PY, United Kingdom |
About Me
I am a digital media specialist, with over 14 years experience in the field. I work mainly in the areas of digital strategy, customer insight, requirements gathering, and user experience optimisation. With digital increasingly vital to organisations' core activities, overall service design has become a significant part of what I do.
My Links
Education and Qualifications
- Chartered IT Professional Member of the British Computer Society (MBCS CITP)
- Professional member of the Institution of Engineering and Technology (MIET)
Blog comments by John Jones
- How to measure the success of a Government website, 21 Feb 2011
- Why government should stay out of the App Store, 3 Aug 2009
