Liam Gilleran

Name	Liam Gilleran
Job Title	Product Innovation Executive
Organisation	Rapide Communication Ltd
Member Since	2 Feb 2012
Areas of Expertise	Mobile, Web Analytics, Web Design, Web Project Management, Customer Experience

About Me

I am an IT professional covering all aspects of requirements analysis, design, development and deployment.

I am highly motivated, successful and proactive with a determined attitude and will succeed in all circumstances with the ability to work across boundaries within and between organisations in stressful and high-pressure situations.

Programming Languages: PHP, SQL, MySQL, DB2, UML, SOAP, XML, JavaScript, AJAX, HTML and CSS.

Mobile Technologies: Mobile devices, mobile and fixed line networks, web technologies, SMS, MMS WAP and IVR systems

Other Capabilities
- Extensive knowledge of GNU/Linux operating system
- Apache Tomcat application server & WebSphere Application Server
- Creating Mobile sites that dynamically adapt to handsets to provide the best user experience
- Knowledge of mobile and fixed line network architectures including SMS, WAP and IVRs
- Excellent competency in MS Office inc. Visio, MS Windows, Lotus Notes, MS SharePoint & CRM and Dreamweaver.

Project Management, CRM, IT Consultation, Troubleshooting and Relationship Building

Web Servers: Apache, Websphere, Tomcat

O/S: Linux - Redhat, OpenBSD, CentOS. Windows Server -NT, 2000, 2003, SBS

Firewalls: Cisco, Vyatta, Juniper, Smoothwall

Load Balancers: Pound, Barracuda

Switches: Cisco

Routers: Cisco

SQL, MySQL, DB2, UML, SOAP, JavaScript, AJAX,HTML, PHP, HTTP, HTTPS, FTP, UDP, TCP, DNS, DHCP, SNMP, POP, SMTP, SMS, MMS, SMPP, TCP IP, and X.25

Career History

Product Innovation Executive at Rapide Communication Ltd
From July 1, 2011 and still in this role.

I am responsible for managing and implementing the idea generation for the business. My focus is to work on the management of innovation from ‘idea to implementation’ using a combination of tools, techniques and software development. - Facilitating workshops with people from different departments at Rapide to come up with new ideas and help to flesh them out in to business cases. - Keeping up to date with the latest technology - Linking all areas of the business together to work on joint projects.

Client Consultant at Rapide Communication Ltd
From July 1, 2008 until July 1, 2011.

Project manager working with over a 1/3 of the FTSE 500 liaising with clients to ascertain user requirements. Analysing the competitive market to assess the strengths and weakness of existing solutions and ideas.

Technical Operations Analyst at Rapide Communication Ltd
From July 1, 2005 until July 1, 2008.

Implementing & Maintaining: Linux, Windows server 2000, 2003, SBS operating systems, webservers, databases, firewalls, load balancers, switches and routers.