|Organisation||GARCIA SOFTWARE CONSULTING INC.|
|Member Since||18 Aug 2012|
|Areas of Expertise||E-commerce, Online Customer Service, Web Design, Web Project Management, Customer Experience|
As a senior business analyst/IT professional with a background of directing diverse business applications and providing system development lifecycle and project management (for mainframe, network, and web environments), I could be of immediate value to your business. I possess strong analytical, interpersonal communication, and writing skills; a pro-active attitude; and proven abilities in leading and motivating teams to bring clear solutions to the challenges encountered by IT. In addition, I have in-depth experience in: business requirements, detail specifications, unified modeling language (UML), business process management (BMP), data modeling, architecture design, systems integration, database entity relationship-diagrams, use case, model base-testing, user training, technical support, and documentation. I am also fluent in English, Spanish, and French. Notably, throughout my career.