| Name | Luke Brynley-Jones |
|---|---|
| Job Title | Founder |
| Organisation | Our Social Times |
| Registered Since | 9 Feb 2012 |
| Areas of Expertise | B2B Marketing, Online Customer Service, Social, Community Management, Strategy & Operations |
About Me
Luke Brynley-Jones is one of the UK's most experienced social media consultants. In the past 12 years he has helped brands such as Accenture, YMCA and Orange to develop effective social media strategies.
He has trained over 4,000 marketing and PR professionals in social media marketing, monitoring and engagement. He writes the popular social media marketing blog, oursocialtimes.com and hosts social media conferences in the UK, US and across Europe.
Blog posts and comments by Luke Brynley-Jones
- Social media engagement is a tactic, not a strategy, 12 Jun 2013
- Social customer service: the challenge for brands in 2013, 5 Jun 2013
- Social customer service: the challenge for brands in 2013, 5 Jun 2013
- Social customer service: the challenge for brands in 2013, 31 May 2013
- Social media quality: the forgotten metric?, 27 Feb 2013
- Social media quality: the forgotten metric?, 27 Feb 2013
- Social media and sports: winners and losers [infographic], 16 Jan 2013
- 10 job titles to avoid in 2013, 9 Jan 2013
- 75% of businesses to use social collaboration tools in 2013 [infographic], 30 Oct 2012
- Are social media engagement strategies condescending and crass?, 3 Oct 2012
