|Job Title||Community Manager|
|Registered Since||22 Feb 2011|
|Areas of Expertise||Email Marketing, Mobile, Social, Online Surveys & Research, Community Management|
I have spent the past 13 years working on a variety of web portals tied into building community.
In the publishing world I focused on bringing B2B properties to the larger online audience, via content creation, personalization and managing multiple team members to ensure timely updates to drive traffic and convey proper messaging, branding and engagement.
Working for a large B2B published provided me exposure to content from titles such as 3D Design, DV, Interactivity, Game Developer Magazine and Gamasutra.
Most recently, I've focused on the agency side of B2C communications and market research, working for such clients as Mars (My M&M's), Callaway Golf, Stonyfield Farm, LEGO, Intuit and Harvard Business Review.
I also have extensive knowledge in helping small businesses leverage social media tools to drive interaction and engagement.
I act as the intermediary of communicating and executing to both the Marketing and Technical sides of projects.
Education and Qualifications
San Francisco State University
Internet Design and Development Certificate 2000
Net Promoter Cetrified 2008