| Name | Nick Herbert |
|---|---|
| Job Title | Online Customer Experience Manager - Direct Line |
| Organisation | RBS Insurance |
| Member Since | 5 Jun 2007 |
| Areas of Expertise | Accessibility, E-commerce, Mobile, User Experience and Usability |
About Me
- Specialist in practical usability for Quote and Buy websites
- Understanding and translating business needs into requirements for projects
- Excellent knowledge of insurance websites - Personal Lines and Commerical
- Keen on utilising new technologies i.e. AJAX within practical implementaions i.e. www.directlineforbusiness.co.uk
