| Member Name | Job Title | Organisation | Specialisms | Based in |
Annette Leeke |
Head of Web Analytics and Optimisation |
LV= Liverpool Victoria |
Multichannel Marketing, Strategy and Planning, Web Analytics, Customer Experience |
United Kingdom |
Irini Papavergos |
Technology for Marketing: Promote Team |
Autonomy IM |
E-commerce, Multichannel Marketing, Conversion Rate Optimization, Customer Experience, Marketing Automation |
United Kingdom |
Simon Myall |
Digital Marketing Consultant |
Accenture |
Multichannel Marketing, Social Media, Strategy and Planning, Web Project Management, Customer Experience |
United Kingdom |
Martin White |
Senior User Experience Manager & Scrum Master |
House of Fraser |
E-commerce, Multichannel Marketing, User Experience and Usability, Web Project Management, Customer Experience |
United Kingdom |
David Pocock |
Head of Digital Service Channel Development |
Telefonica UK Ltd |
Mobile, Online Customer Service, Community Management, Strategy and Planning, Customer Experience |
United Kingdom |
Dawn McMullan |
Senior Digital Marketing Manager |
Aviva |
E-commerce, Online Customer Service, Conversion Rate Optimization, Customer Experience |
United Kingdom |
Sarah Clelland |
Marketing Manager |
MICROS |
E-commerce, Multichannel Marketing, User Experience and Usability, Web Design, Customer Experience |
United Kingdom |
David Wilton |
Head of Online |
Legal & General PLC |
E-commerce, Online Advertising, Strategy and Planning, Web Project Management, Customer Experience |
United Kingdom |
Julian Wright |
E-commerce |
Consultant |
E-commerce, Multichannel Marketing, User Experience and Usability, Web Project Management, Customer Experience |
United Kingdom |
Charlotte Wilberforce |
Head of Marketing |
Foviance |
User Experience and Usability, Web Analytics, Customer Experience |
United Kingdom |
David Jarvis |
Online Director |
Specialist Holidays Group - TUI Travel |
E-commerce, Strategy and Planning, User Experience and Usability, Web Analytics, Customer Experience |
United Kingdom |
Michaela Carmichael |
Consultant |
UCLA Health System Institute for Innovation in Health |
Content Marketing and Strategy, Online Copywriting, Strategy and Planning, Web Project Management, Customer Experience |
United States |
Simon Lande |
CEO |
Magus |
Legal and Regulations, Mobile, User Experience and Usability, Web Analytics, Customer Experience |
United Kingdom |
Alex Yoder |
CEO |
Webtrends |
Mobile, Social Media, Strategy and Planning, Web Analytics, Customer Experience |
United States |
Matt Hollingworth |
E-Commerce Manager @ Victoria Carpets & Owner @ Freedcommerce.com |
Victoria Carpets / Freedcommerce |
User Experience and Usability, Web Design, Web Project Management, Conversion Rate Optimization, Customer Experience |
United Kingdom |
Kevin Goodings |
CEO |
ServiceTick Ltd |
User Experience and Usability, Web Analytics, Conversion Rate Optimization, Customer Experience, eCRM |
United Kingdom |
Rick Curtis |
Chief Strategy Officer |
Amaze |
Content Marketing and Strategy, Social Media, Strategy and Planning, User Experience and Usability, Customer Experience |
United Kingdom |
Deri Jones |
CEO |
SciVisum.co.uk |
Online Customer Service, User Experience and Usability, Web Analytics, Customer Experience, Marketing Automation |
United Kingdom |
Paul Rouke |
Head of Usability & Conversion |
PRWD |
E-commerce, User Experience and Usability, Conversion Rate Optimization, Customer Experience |
United Kingdom |
John Phipps |
Director |
RedBox Digital |
E-commerce, Strategy and Planning, User Experience and Usability, Customer Experience |
United Kingdom |