| Member Name | Job Title | Organisation | Specialisms | Based in |
Justin Cooke |
Managing Director |
Fortune Cookie |
Accessibility, Content Marketing and Strategy, Ecommerce, User Experience and Usability, Web Design |
United Kingdom |
Martin White |
Senior User Experience Manager |
House of Fraser |
Ecommerce, Multichannel Marketing, User Experience and Usability, Web Project Management, Customer Experience |
United Kingdom |
Kashif Hasan |
Managing Director Internaational |
Fortune Cookie |
Email Marketing, Web Design, Web Project Management |
United Kingdom |
Michael Daventry |
Digital Programme Manager |
Virgin Atlantic Airways |
Ecommerce, Mobile, Strategy & Operations, User Experience and Usability, Web Project Management |
United Kingdom |
Fergus Boyd |
eBusiness Strategy Manager |
Virgin Atlantic Airways |
Ecommerce, Mobile, Organic/Natural Search (SEO), Community Management, Web Design |
United Kingdom |
Henry Eakland |
Subject Matter Expert/Promote Solutions |
Autonomy/HP |
B2B Marketing, User Experience and Usability, Customer Experience |
United States |
Sam Wright |
Senior Planner |
e-Dialog |
Ecommerce, Email Marketing, Strategy & Operations, Customer Experience, Marketing Automation |
United Kingdom |
Siddhant Uppal |
Web Analyst and Evaluator |
Accenture |
Web Analytics, Web Design, Customer Experience |
India |
Stephen Hamill |
Managing Director, Digital Marketing, South East Asia |
Adobe Systems Pte Ltd. |
Multichannel Marketing, User Experience and Usability, Web Analytics |
Singapore |
Annalaise Gibbons |
Senior eCommerce Manager |
Bupa |
Ecommerce, Multichannel Marketing, Strategy & Operations, Optimization, Customer Experience |
United Kingdom |
Dawn McMullan |
Senior Digital Marketing Manager |
Aviva |
Ecommerce, Online Customer Service, Optimization, Customer Experience |
United Kingdom |
Blair Keen |
Optimisation Manager |
Adobe |
Strategy & Operations, User Experience and Usability, Web Analytics, Optimization |
United Kingdom |
Simon Myall |
Digital Marketing Consultant |
Accenture |
Multichannel Marketing, Social, Strategy & Operations, Web Project Management, Customer Experience |
United Kingdom |
George Smith |
Client Services Director |
Possible |
Mobile, Social, Web Design, Web Project Management, Customer Experience |
United Kingdom |
Joanna Robb |
Head of Multi Channel Development and Strategy |
B&Q |
Ecommerce, Multichannel Marketing, Strategy & Operations, User Experience and Usability, Web Project Management |
United Kingdom |
Ian Pardoe |
Freelance consultant (CX / UX) |
Pardoe Consulting |
Ecommerce, Strategy & Operations, User Experience and Usability, Optimization, Customer Experience |
United Kingdom |
Janet Salvoni |
Head of User Insights |
RedEye optimum.web |
Accessibility, Online Surveys & Research, Strategy & Operations, User Experience and Usability, Web Analytics |
United Kingdom |
Sarah Clelland |
Marketing Manager |
MICROS |
Ecommerce, Multichannel Marketing, User Experience and Usability, Web Design, Customer Experience |
United Kingdom |
Ruaraidh Thomas |
Managing Director |
Lateral Group |
Email Marketing, Legal and Regulations, Multichannel Marketing, Strategy & Operations, Web Design |
United Kingdom |
James Collins |
Head of OptimumLabs |
Stickyeyes |
B2B Marketing, Email Marketing, Multichannel Marketing, Strategy & Operations, Customer Experience |
United Kingdom |