| Member Name | Job Title | Organisation | Specialisms | Based in |
|---|
Danielle Mackie |
Membership Services Manager |
Econsultancy |
Email Marketing, Online Customer Service, Social Media, Community Management, Web Project Management |
United States |
David Pocock |
Head of Digital Service Channel Development |
Telefonica UK Ltd |
Mobile, Online Customer Service, Community Management, Strategy and Planning, Customer Experience |
United Kingdom |
Ian Tester |
Senior Product Manager |
brightsolid online publishing |
E-commerce, Email Marketing, Online Advertising, Online Customer Service, User Experience and Usability |
United Kingdom |
Heather Taylor |
Editorial Director |
Econsultancy |
Online Customer Service, Social Media, Community Management, Strategy and Planning, Video & Rich Media |
United States |
Dawn McMullan |
Senior Digital Marketing Manager |
Aviva |
E-commerce, Online Customer Service, Conversion Rate Optimization, Customer Experience |
United Kingdom |
Chris Geddes |
Head of Social Media |
CACI |
Online Customer Service, Social Media, Community Management, Strategy and Planning, Web Project Management |
United Kingdom |
Alasdair Townsend |
Director, Business Strategy & Development |
Onlinefire, Eulogy! |
E-commerce, Online Customer Service, Social Media, Community Management, Strategy and Planning |
United Kingdom |
Paul Postance |
Head of Conversion |
Shop Direct Group |
Mobile, Online Customer Service, Strategy and Planning, User Experience and Usability, Web Analytics |
United Kingdom |
David Jackson |
CEO |
Clicktools |
Multichannel Marketing, Online Customer Service, Strategy and Planning, User Experience and Usability |
United Kingdom |
Dan Maidment |
Social eCommerce Executive |
P&O Ferries |
Content Marketing and Strategy, E-commerce, Online Customer Service, Social Media, Community Management |
United Kingdom |
Adam Ashcroft |
Marketing Director |
Synthetix Ltd |
Online Customer Service, Online Surveys & Research, User Experience and Usability, Web Analytics, Web Design |
United Kingdom |
Stephen O'Brien |
MD |
Generator Consulting |
E-commerce, Online Customer Service, Strategy and Planning, User Experience and Usability, Web Analytics |
United Kingdom |
Stuart Tait |
Co-founder |
The Board Basement |
E-commerce, Email Marketing, Online Customer Service, Strategy and Planning |
United Kingdom |
Alastair Taylor |
Commercial Director |
Synthetix Ltd |
B2B Marketing, Online Customer Service, Online Surveys & Research, User Experience and Usability |
United Kingdom |
Freya Perez |
Senior Manager Customer Research |
Scottish Enterprise |
B2B Marketing, Lead Generation, Online Customer Service, Online Surveys & Research, Web Analytics |
United Kingdom |
Jonny Rosemont |
Head of Social Media |
DBD Media |
Online Customer Service, Social Media, Community Management, Strategy and Planning, Online PR |
United Kingdom |
Deri Jones |
CEO |
SciVisum.co.uk |
Online Customer Service, User Experience and Usability, Web Analytics, Customer Experience, Marketing Automation |
United Kingdom |
David Morgan |
Head of Digital |
City & Guilds |
E-commerce, Multichannel Marketing, Online Customer Service, Strategy and Planning |
United Kingdom |
Peter Callaway |
Director |
Peter Callaway Ltd |
Content Marketing and Strategy, E-commerce, Mobile, Online Customer Service |
United Kingdom |
Liana Vickery |
Marketing Executive |
eDigital Research |
E-commerce, Mobile, Online Customer Service, Social Media, User Experience and Usability |
United Kingdom |
