| Member Name | Job Title | Organisation | Specialisms | Based in |
|---|
sara gordon |
Account Manager |
Foolproof |
E-commerce, Mobile, Multichannel Marketing, Online Customer Service, User Experience and Usability |
United Kingdom |
Kevin Stone |
Senior Interaction Designer |
AXA |
Online Customer Service, User Experience and Usability, Web Design, Customer Experience |
United Kingdom |
Hosein Moghaddas  |
MD |
GSI Commerce |
Accessibility, Content Marketing and Strategy, E-commerce, Online Customer Service |
United Kingdom |
Roger van Kampen |
Senior Consultant |
E-Village BV |
Email Marketing, Online Customer Service, Social Media, Strategy and Planning, Web Project Management |
Netherlands |
Troy Pugmire |
Senior Manager |
US Tennis Association |
E-commerce, Email Marketing, Online Customer Service, Search Marketing - Paid (PPC), Web Analytics |
United States |
Emma Kirk |
Strategic Director |
User Vision Limited |
B2B Marketing, E-commerce, Online Customer Service, Online Surveys & Research, User Experience and Usability |
United Kingdom |
Robert Harrison |
Director |
12am Limited |
Mobile, Online Customer Service, User Experience and Usability, Customer Experience |
United Kingdom |
Jos Williams |
Marketing Director |
" |
E-commerce, Online Customer Service, Strategy and Planning, Customer Experience, eCRM |
United Kingdom |
Rob Gregory |
Director |
Lifetime Health Ltd |
Online Customer Service, Community Management, User Experience and Usability, Web Project Management |
United Kingdom |
Jonathan Moody |
Freelance |
Language4Communications |
Online Customer Service, Social Media, Community Management |
Spain |
Chris Reed |
Managing Partner |
Brew |
Online Advertising, Online Customer Service, Social Media, Web Project Management |
United Kingdom |
Anders Uttrup |
CMO |
Creuna A/S |
E-commerce, Mobile, Multichannel Marketing, Online Customer Service, Strategy and Planning |
Denmark |
Neil Wakefield |
Managing Director |
The Energy Cell |
E-commerce, Email Marketing, Online Customer Service, Web Design |
United Kingdom |
Craig Mackay |
Website Operations Manager |
William Hill Online |
E-commerce, Online Customer Service, Site Monitoring & Testing, User Experience and Usability, Web Analytics |
Gibraltar |
John Jones |
Managing Consultant |
Jones Olson |
Online Customer Service, Strategy and Planning, User Experience and Usability, Customer Experience |
United Kingdom |
Chris Johns |
Commercial Director |
Aardvark Media Limited |
Content Marketing and Strategy, Email Marketing, Online Customer Service, User Experience and Usability, Web Project Management |
United Kingdom |
Jonathan Morris |
Head of Digital Channels |
Telecom Retail |
E-commerce, Online Customer Service, Strategy and Planning, User Experience and Usability, Web Project Management |
United Kingdom |
Mark Harding |
Business Strategy Manager |
Capita PLC |
E-commerce, Hosting & Managed Services, Online Customer Service, Strategy and Planning |
United Kingdom |
Robert Prior |
Web Analytics Manager |
Dixons Retail Ltd |
E-commerce, Online Customer Service, Search Marketing - Organic/Natural (SEO), Site Monitoring & Testing, Web Analytics |
United Kingdom |
Angus Chenevix Trench |
Business Development |
Angus Trench |
E-commerce, Online Customer Service |
United Kingdom |
