| Member Name | Job Title | Organisation | Specialisms | Based in |
Charles Barsley |
Search Engine Optimisation Manager |
House of Fraser |
E-commerce, Search Marketing - Organic/Natural (SEO), Web Analytics, Conversion Rate Optimization, Customer Experience |
United Kingdom |
Dawn McMullan |
Senior Digital Marketing Manager |
Aviva |
E-commerce, Online Customer Service, Conversion Rate Optimization, Customer Experience |
United Kingdom |
David Jarvis |
Multichannel Strategy Director |
Specialist Holidays Group - TUI Travel |
E-commerce, Multichannel Marketing, Strategy and Planning, User Experience and Usability, Web Analytics |
United Kingdom |
Craig Johnson |
|
MMU |
Content Marketing and Strategy, E-commerce, Search Marketing - Organic/Natural (SEO), Search Marketing - Paid (PPC), Strategy and Planning |
United Kingdom |
Mike Fisher |
Online Optimisation & Analytics Manager |
The AA |
E-commerce, User Experience and Usability, Web Analytics, Web Design |
United Kingdom |
Steve Jay |
Head of Digital |
Quotemehappy.com |
E-commerce, Search Marketing - Paid (PPC), Strategy and Planning, Web Analytics, Web Project Management |
United Kingdom |
Jonathan Wall |
Group E-Commerce Director |
Shop Direct Group |
E-commerce |
United Kingdom |
Michael Daventry |
eCommerce Channel Delivery & Operations Manager |
Virgin Atlantic Airways |
E-commerce, Mobile, Strategy and Planning, User Experience and Usability, Web Project Management |
United Kingdom |
Reena Verma |
Acting Website Production Manager |
Virgin Atlantic Airways |
E-commerce, Social Media, Community Management, User Experience and Usability, Web Design |
United Kingdom |
Souvik Banerjee |
Senior Manager |
Accenture |
E-commerce, Social Media, Strategy and Planning, User Experience and Usability, Web Project Management |
United Kingdom |
Ceanne Fernandes |
Head of Global Marketing |
THE OUTNET / NET-A-PORTER GROUP LTD |
E-commerce, Email Marketing, Online Advertising, Search Marketing - Paid (PPC), Community Management |
United Kingdom |
Toby Turner |
Multi-Channel Business Lead |
B&Q |
E-commerce, Multichannel Marketing, Community Management, Strategy and Planning, Web Project Management |
United Kingdom |
Ian Pardoe |
Freelance consultant (CX / UX) |
Pardoe Consulting |
E-commerce, Strategy and Planning, User Experience and Usability, Conversion Rate Optimization, Customer Experience |
United Kingdom |
Chris Gibbins |
Head of User Experience |
Red Eye International Ltd |
E-commerce, Mobile, User Experience and Usability, Web Analytics, Conversion Rate Optimization |
United Kingdom |
Sarah Clelland |
Marketing Manager |
MICROS |
E-commerce, Multichannel Marketing, User Experience and Usability, Web Design, Customer Experience |
United Kingdom |
Jim Sterne |
Producer |
eMetrics Marketing Optimization Summit |
B2B Marketing, E-commerce, Email Marketing, Lead Generation, Web Analytics |
United States |
Mike Weston |
Managing Director |
Profusion |
E-commerce, Email Marketing, Mobile, Social Media, eCRM |
United Kingdom |
Paul Huggett |
Strategic Planning Director |
Stickyeyes |
E-commerce, Multichannel Marketing, Search Marketing - Organic/Natural (SEO), Search Marketing - Paid (PPC), Strategy and Planning |
United Kingdom |
John Hayes |
Head of Online Development |
Three UK |
E-commerce, Mobile, Strategy and Planning, Web Design, Web Project Management |
United Kingdom |
Philip McGuin |
Head of Insight |
Stickyeyes |
Affiliate Marketing, E-commerce, Social Media, Search Marketing - Organic/Natural (SEO), Search Marketing - Paid (PPC) |
United Kingdom |