| Website | http://www.humanfactors.com/ |
|---|---|
| Member Level | Gold |
| Company / Organisation Type | Agency / Consultancy (Strategy / Management Consultancy) |
| Areas of Expertise | Site Monitoring & Testing, Strategy and Planning, User Experience and Usability, Web Analytics, Web Design |
| Industry Focus | Financial Services, Healthcare & Pharmaceutical, Service Businesses, Technology, Telecommunications |
| Address |
Human Factors International 3.12 Clerkenwell Workshops 27/31 Clerkenwell Close London EC1R 0AT United Kingdom |
| Number of Staff | 61-150 |
| Budget Range | £0+ |
| Date Established | 19th November 1980 |
Description
Human Factors International is one of the world's largest usability companies, leading the industry in process-driven usability operations since being founded in 1981.
We provide 'Full Spectrum Support For Your UX Operation', to help our clients develop mature usability practice and processes. This includes:
Customer-centred business strategy and new product innovation
Usability benchmarking with evaluations and testing
User interface structures and persuasion strategies
Detailed design and visual communication
Validation testing and continuous improvement programs
Since our European office opened in London five years ago, we have supported tier-one banks to create multi country web sites, online banking systems, and User Interface standards. We have conducted international usability testing for mobile phone manufacturers, improved educational standards inspection in the UAE, and even revved up the usability for racing motorcycle and football web sites.
HFI will help you achieve your business goals by creating online experiences that your customers want. Usability is about designing websites, products, and services that are engaging, memorable, and intuitive. At HFI we can show you how to understand your customers' needs and interact with them through persuasion, emotion and trust.
From our London office we help Europe's leading corporations do everything from producing usable applications and web sites, to the 'institutionalisation' of usability by developing and realising a strategy in user-centred design that can be maintained and grown. We also provide onsite and over 30 public training programs a year for developers, designers, project managers and strategists who want to incorporate Human Factors principles in to their business.
Our home office is in Fairfield, Iowa USA and our world wide offices include London, Mumbai, Shanghai, and Singapore.
Client List
3M, Adidas, Amadeus, American Express, AstraZeneca, AXA Insurance, BBC, BlackRock, Blackberry, Bloomberg, Bosch, BP Amaco, BT, ChevronTexeco, Citibank, DaimlerChrysler, Dell, Deloitte Touche Consulting Group, Deutsche Bank, dotMobi, eBay, Ernst & Young, Euromoney, Experian, FedEx, Fidelity, Friends Provident, Fujitsu, Gillette, GlaxoSmithKline, Goldman Sachs, HP, Honeywell, HSBC, HTC, J.P.Morgan, Infosys, Intel, Kodak, Kuwait Government Online, Lenovo, Linklaters, London Life Insurance, Marriot, McKinsey & Company, Microsoft, Motorola, Nokia, Novartis, Novell, Ogilvy, Pitney Bowes, PriceWaterhouseCoopers, Polish Telecom, Prudential Insurance, Proctor & Gamble, Rabobank, Renault, Reuters, Robert Bosch, Roche, Samsung, Santander, SAP, Sapient, Seagate, Semantec, Sony, Sony Ericsson, Standard Bank SA, Staples, Sun Life, Sun Microsystems, Swiss RE, Texas Instruments, Thomson Reuters, Toyota, UBS, UPS, UEFA, Vodafone, Volkswagen, Xerox, Yahoo, Yamaha Motor Europe, and Zurich Financial
Awards
J.P.Morgan - IFA Online’s ‘Best Online Financial Adviser site’
Reports featuring Human Factors International
- User Experience Buyer's Guide 2011, 21 Feb 2011
- User Experience Buyer’s Guide 2009, 25 Jun 2009
- Usability and Accessibility Buyer's Guide 2008, 16 Jun 2008
Events Human Factors International has sponsored
- Digital Cream 2011 London, 8 Mar 2011
Press Releases from Human Factors International
- Human Factors International Announces Essentials Promotion, 28 Feb 2012
- Kindle Fire Success Explained by User Experience Expert , 24 Feb 2012
Blog comments by Human Factors International
- Walmart.com targets cash-only shoppers, Guy Harvey, 27 Apr 2012
- Walmart.com targets cash-only shoppers, Guy Harvey, 27 Apr 2012
- Walmart.com targets cash-only shoppers, Guy Harvey, 27 Apr 2012
- Will Google Drive leave Dropbox in the dust?, Guy Harvey, 25 Apr 2012
- Deloitte applies for '.deloitte' top level domain, but is it worth it?, Guy Harvey, 20 Apr 2012
- Apple may face $2bn iPad lawsuit, Guy Harvey, 20 Feb 2012
- Which department should own social media?, Guy Harvey, 15 Feb 2012
- Buying bloggers: when will brands come to their senses?, Guy Harvey, 22 Dec 2011
- The 21 most horrific social media facepalms of 2011, Guy Harvey, 19 Dec 2011
- The 21 most horrific social media facepalms of 2011, Guy Harvey, 14 Dec 2011
