|Company / Organisation Type||Agency / Consultancy (Other / Not relevant / Don't know)|
|Areas of Expertise||Accessibility, User Experience and Usability|
|Industry Focus||Charities & Not-for-profit, Financial Services, Government & Public Sector, Retail, Travel & Leisure|
Unit 15, Lansdowne Court
|Number of Staff||6-15|
WUP is a user experience research consultancy, established in 2002. We are customer - not technology - led. We deliver more than just reports - our approach ensures research gets turned into action.
Our approach - We help to achieve our clients’ aims for their sites and make these sites more effective. We combine rigorous user-focused research with a process to generate agreed and actionable results quickly and cost effectively.
Clients - We have worked with a range of private and public sector clients including: The British Library, Environment Agency,
Met Office, Orange, University of Glasgow, easyCar, Scottish Life
Services - We offer: offer a range of user experience research services: Usability testing, Usability audits, User research, Usability testing with disabled users, Accessibility audits
Accessibility training, Persona development, Information architecture research and development, Wireframe development, Site strategy development, Competitor site assessments
Training and mentoring.
People - We have a staff of 11. These combine vast experience in user research, usability research, accessibility, change management, strategy development, respondent moderation, workshop facilitation, and have a wide range of industry and public sector experience.
Location - We are based in Wiltshire and Scotland but work for clients based all over the UK.
Facilities - We have two brand new, state of the art, spacious, and comfortable studios that can be configured in a variety of ways for usability testing, focus groups, depth interviews, training and meetings.
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