| Website | http://www.webcredible.co.uk |
|---|---|
| Member Level | Gold |
| Company / Organisation Type | Agency / Consultancy (Strategy / Management Consultancy) |
| Areas of Expertise | Strategy and Planning, User Experience and Usability |
| Industry Focus | Charities & Not-for-profit, Financial Services, Government & Public Sector, Retail, Travel & Leisure |
| Address |
61 Southwark Street London SE1 0HL United Kingdom |
| Number of Staff | 16-30 |
| Annual Turnover | £1m-£5m |
| Budget Range | £10k+ |
| Date Established | 25th November 2003 |
Description
As a pioneer in the user experience arena Webcredible creates the best in end-to-end customer experience strategy, in-depth research, user experience design & usability testing. They bring an unrivalled passion and enthusiasm to their work and are uniquely open and collaborative, ensuring clients can fully understand and contribute to the process while gaining on-the-job training and knowledge transfer.
Working across websites, mobile devices, intranets and applications, their joined-up consultancy service creates a consistent user experience across all channels for their clients.
Webcredible was launched in 2003 as one of the first specialist user experience agencies. Their consultancy team is top of its class and highly experienced, which is why their work is always innovative and high quality, across so many industries. Their work results in measurable improvements, for example:
* 36% increase in made-to-order online revenues for Laura Ashley
* 50% reduction in mobile homepage drop-offs for Macmillan Cancer Support
* 44% conversion improvement and a 168% uplift in leads for Propertywide
* 80% increase in hotel ‘look-to-book’ conversions for Thomson
Highly respected in the digital community, Webcredible is regarded as one of the most collaborative, innovative and respected user experience agencies in the UK. 50+ people attend their training courses monthly, their 200+ research articles and reports have been re-published on 100s of websites and they receive 250,000 visitors to our website each month.
Client List
Asda, BBC, BNP Paribas, BP, Butlins, Camden Council, Cheapflights, eBay, EDF Energy, Emap, Environment Agency, Fidelity, Fly.com, Game, Hitachi Capital, Hotels.com, IPC Media, JD Sports, JustGiving, Lakeland, Laura Ashley, Lloyds TSB, Macmillan Cancer Support, Mencap, Ministry of Defence, MoneySupermarket, More Th>n, National Autistic Society, Ofcom, P&O Cruises, Rolls-Royce, Royal Bank of Scotland, Sony, St John Ambulance, Surrey County Council, T-Mobile, Thetrainline, Thomson, Transport for London, uSwitch.com, VisitBritain, World Health Organization, and Zurich
Reports featuring Webcredible
- User Experience Buyer's Guide 2011, 21 Feb 2011
