I wondered if any financial services marketers had experience in the usability of online application forms. If you have joint applicants, should you prepopulate the address, telephone number etc for applicant 2 on the same page as applicant 1's details or on the following page?
Digital Journey Manager at RBS
20 November 2008 11:06am
Hello,
I wondered if any financial services marketers had experience in the usability of online application forms. If you have joint applicants, should you prepopulate the address, telephone number etc for applicant 2 on the same page as applicant 1's details or on the following page?
Thanks.