Giving .fla files to clients - what is the best practice?
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Planning Director at Kitcatt Nohr Digitas
22 September 2008 19:54pm
How many of you guys that work in agencies give .fla files to clients after the campaign/project is finished? And, if you do, is it under certain conditions? What do you client guys think about that?
Technical Project Manager (MBA, MBCS, CITP, CEng) at Naxtech.com
23 September 2008 01:08am
If I put my client hat on for a minute, if I've paid for a Flash file to be made, I want to have the source for it in case I want to make changes in the future. Then I have the choice to either do the changes at my end or hire someone to do them.
With that in mind, as a company we give the full source and results to our clients. Then they have everything they need to proceed in any way they like. In most cases they appreciate this and they come back for more....
regards,
Denis
www.naxtech.com
Founding Partner at Naked Penguin Boy Ltd
23 September 2008 09:56am
Hi Denis,
I think it depends on who the client is and what they are going to do with it. Most clients would still need to ask an agency to make any further updates and its often preferable to go back to the agency that created the software assuming they dont then hold the client to ransom.
We have had one or two occasions in the past when we have given out the .fla and have eventually found the code, including our comments (and images), appearing on a number of reskinned projects from one of our startup "competitors". Once you give out the code it is easy for it to be passed on and reused especially if it is modular in nature and not always by your client.
Microsoft , etc does not hand out their code for this very reason, they would be out of work very soon if everybody copied their code and saved themselves the months of work and many '000 of $ that went into the development.
That said I have clients who do request the code upfront but they do look after it and only require it as insurance should they need it in the future to make amends. Invariably they do come back to us for these amends, which are often small and therefore are not charged for.
In summary I think it depends on how intricate the code is, can it be reused by you, is it really usefull to your client and what would your client be doing with that code. Its a judgement call for each client, most clients dont need the source and as a habit I prefer to keep it safe inhouse, ready for the client to reuse whenever.
All the best
Rowan
Naked Penguin Boy:::Engaging Digitial Communications
SEO - SEM
24 September 2008 12:02pm
If they pay for a certain design, I think they own not only the swf but the fla as well.
Technical Architect at Willis Group Services Ltd
24 September 2008 20:04pm
Evening
I think simply the client paid you to do the work and really they should own the end product which includes all the source. Really what value is the fla for you except if you want to hold the client to ransome for future work. Not best practice!!
The only thing is if you used some advanced controls within the movie which the client did not pay for but are of your own library. However this should have been confirmed with client before hand.
Thanks
Shane
www.punkyduck.com
On 19:54:16 22 September 2008 lazar wrote:
Planning Director at Kitcatt Nohr Digitas
25 September 2008 08:58am
thanks guys, all very useful angles.
Director at GPMD Ltd
26 September 2008 08:26am
I agree with the general consensus, we outsource flash work and always ask for the fla file. Not so that we can copy the code, but so that we can be sure that changes can be made in the future.
This is especially important when using freelancers, as there is no guarantee that they will be available in the future to make changes.
www.gpmd.co.uk