Hi Guys,

Today i received my first SpamCop report and it has come in via Amazon EC2.

The mail was sent via Campaign Monitor only to subscribers who had an account with our service. We do not accept random subscribers from people visiting the site or offline. Only people who created an account.

However some accounts are older than others and have not been mailed often so may have forgotten us (I did include a reminder).

The campaign went out to an 80k list today and so far only one report. The email has a very big unsubscribe top and bottom which i believe helped.

The reporter left no comments.

Email from Amazon here:

=============================================================

Dear Amazon EC2 Customer,

We've received a report that your instance(s):

Instance Id: xxxxxxxxx
IP Address: xxxxxx

has been hosting a website that has been linked to spam/unsolicited email; check the information provided below by the abuse reporter.

This is specifically forbidden in our User Agreement: http://aws.amazon.com/agreement/

Please reply this email to send your reply of action to the original abuse reporter. This will activate a flag in our ticketing system, letting us know that you have acknowledged receipt of this email.

It's possible that your environment has been compromised by an external attacker. It remains your responsibility to ensure that your instances and all applications are secured. The link http://developer.amazonwebservices.com/connect/entry.jspa?externalID=1233
provides some suggestions for securing your instances.

Case number: xxxxxxxxxxxxxxxx

Additional abuse report information provided by original abuse reporter:
* Destination IPs: 
* Destination Ports: 
* Destination URLs: 
* Abuse Time: Thu Jun 28 11:39:06 UTC 2012
* Log Extract: 
<<<
Spamvertised web site:www.dfgdfh
[ Additional links on : www.dfgdfh ]
>>>

* Comments: 
<<<

>>>

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So my question is, what does this actually mean and what is the best way to respond to it?