Web Form Tracking Analytics?

Natalie Ratcliff Gold
Head of E-Commerce at Holidaybreak Ltd

01 April 2009 16:23pm

Hi all

Can anyone reccommend a low cost analytics tool that allows you to track web form completion that would work alongside Google Analytics.

Thanks

Nat

P.S. No sales calls from big analytics companies please!
David Hamill
Usability Specialist at Freelance

01 April 2009 16:31pm

Can't you set up a funnel in Google Analytics itself?
Denis Kondopoulos
Technical Project Manager (MBA, MBCS, CITP, CEng) at Naxtech.com

01 April 2009 22:07pm

Hi Natalie,

Depending on what exactly you want to track and the amount of detail you want tracked I would either suggest what David Hamill also suggested (ie. setting up a funnel within google analytics), or writing your own custom code within your website to do the tracking the way you want it.

Does that help at all?

regards,

Denis
Web development and organic multilingual seo
dan barker
E-Business Consultant at Dan Barker

03 April 2009 09:24am

hi, Natalie, how are you?

it sounds like ClickTale would be perfect for you - cheap, no tie-in, money-back guarantee. Here's the info on its 'form analytics' module:

http://www.clicktale.com/features/form-analytics

you can see how long visitors are spending filling in each field, etc.

hope that helps!

dan

--

ps. would love to have a chat at some point - from your linkedin profile looks like we're interested in a lot of the same things - feel free to connect http://www.linkedin.com/in/djbarker
Natalie Ratcliff Gold
Head of E-Commerce at Holidaybreak Ltd

08 April 2009 16:50pm

Hi

Thanks for your responses. Yes, came across ClickTales after putting up this post which looks pretty good.

I've also looked further into some custom tracking in house too.

Cheers!

Nat.