Hi Dave,

Have you tried sending the messages from your own personal address? If it was still getting caught then this would suggest it is a content issue, not a server issue.

Spam Assassin is not that widely used - around 17% of corporate filters utilise Spam Assassin but Gmail, Hotmail, AOL etc don't use this filter. Therefore if your email is still get blocked when sending it from elsewhere then it is the filters at these ISPs that are rejecting the email.

Try experimenting by removing paragraph by paragraph until you find the offending item. If this is a HTML message I would also suggest just sending it as a plain text email as this would help you identify whether it is an issue with the source code of the HTML.

If when sending from an alternative location it does get delivered then this suggests you need to look at the server you are sending the emails from.

Check:

• Reverse DNS is set-up
• Check the IP address against blacklists
• Create SPF and Sender ID records

This should ensure that you uncover the problem.

Sean Duffy
www.emailcenteruk.com

On 11:47:48 7 February 2007 davehhodg wrote:

Hi all, I hope someone can help with this!

Our signup and other messages are being frequently caught by gmail and Apple's mail client.

However, running them through SpamAssassin shows them to be extremely clean, which implies to me that it's the *content* not any system type stuff.

Does anyone have any tips on getting things through?

Would an SPF record make a difference to this?