Paul, I would be happy to share some recent client experiences where Newsletters combined with online surveys yielded more than just data preferences. In one case, a beauty products company, they offered free product samples to gather basic demographic data and the other, a sports retailer, nothing at all except the opportunity to provide feedback on their shopping experience. The results were stunning in their simplicity and speed. Suggestions such as “turn the music down in the store” provided the client with an instant way to turn feedback into effective change on the ground -and all over a weekend, too- In this engagement, the survey respondents readily expressed their data preferences when asked to do so because there was a forum to exchange views in a dialogue-like manner. Sometimes the simple things work and in this case it was a matter of “it pays to ask”. Best of luck with the NEPA gig! Chris Byrne,
HelloThanks for everyone’s thoughts on what my forthcoming “A checklist for launching or improving an email newsletter program" presentation should contain. I am sure the UK publishers attending the NEPA event will now find some real benefits from the improved presentation. I’ve now come up with a definitive plan which I list below, but I’d like to thank everyone for their input. If anyone wants a copy of my slides, please feel free to email me, and I will happily send you them through. I’m on . Otherwise, I intend to make them available for download within our Best Practice Centre on the Adestra web site – http://www.adestra.co.uk.The refined plan is to now cover:Data Management:
Capturing data legally and compliantly
Techniques & incentives for optimised data capture (quality versus quantity)
Beyond the demographics: What information can you capture on recipients?
Message Design:
Practical advice when formatting layout and design
Format: Html and Text explained
Attachments
Sender addresses
Content: personality/ voice, length, relevance and ‘want-to-read’ information
Getting them delivered to the inbox: Publishers guide to ‘deliverability’:
Spam filters
Sender Certificates, White Lists & Black lists explained
Reporting & Refinement:
What reporting possible and how is this information being used by publishers
Reporting viewpoints: Cheap low risk medium Vs Direct Marketing ROI with testing
Testing Timeframe: instant feedback doesn’t mean instant improvements
Integration & Resources
Extra requirements from other parts of the business when using an eZine program including: content origination, customer services and database management
Thanks again for everyone’s input Paulwww.adestra.co.uk _ PS On the subject of improving email marketing programs, Adestra are running an email marketing clinic at the forthcoming Online Marketing Show. Attendees can book an appointment with an Adestra expert who will review their email marketing campaigns with them to provide useful and practical feedback, for free! More information is here:http://www.adestra.co.uk/adestra_clinic_at_online_show
On 10:05:31 20 May 2005 PaulCrabtreeAdestra wrote:
Hello everyone
As part of the forthcoming NEPA (Newsletter and Electric Publishers Association) event, I’ll be doing a presentation on "A checklist for launching or improving an email newsletter program". I’m keen to get some feedback on my intended plan, as I am sure everyone else will be able to suggest and discuss ’hot issues’ that I should be considering.
The provisional plan is to cover the following:
Data Management:
Capturing data legally and compliantly
Beyond the demographics: What information can you capture on recipients?
Message Design:
Practical advice when formatting layout and design
Format: Html and Text explained
Attachments
Sender addresses
Getting them delivered to the inbox. Publishers guide to ‘deliverability’:
Spam filters
Sender Certificates, White Lists & Black lists explained
Reporting & Refinement:
What reporting possible and how is this information being used by publishers
The audience is a mixture of senior publishers and marketers so I need to blend in strategic research with practical lessons.Have I missed any key issues?
FYI, the the DMA has published a Best Practice Guidelines for e-mail marketing, and also the E-mail Marketing Benchmarking Report. Simone Barratt, our MD here at e-Dialog, is on the e-mail council of the DMA and co-authored both reports.
Ziff Davis, Doubleday, The Hearst Corporation, Reuters, Tesco, and Marks & Spencer are just a few of the 70 top marketers who rely on e-Dialog to efficiently turn complex customer data into actionable and relevant e-mail campaigns that produce unbeatable results.
If you’d like to discuss best practice in e-mail marketing for the publishing sector, I’m on or 020 7659 2716.
Thanks again to everyone's input on the below. I have now finished my slides for tomorrow's UK NEPA event. (Newsletters & Electronic Publishers Association click here for event details) .
As is always the way, my final presentation is slighly different in structure to the below but I believe it is very valuable for anyone using or considering using email newsletters. As a thank you for your original imput, I'm happy to send you a copy of the slides. Just email me, on .
As an aside, as part of the show we are also offering attendees the opportunity for an Adestra expert to review their email newsletter program and receive some free advice on how they can improve their campaigns.
I'm more than happy to expand this invite to members of eConsultancy, and so if anyone would be interested in more information on this too, please email me.
... a unique online digital marketing agency that specialise in inbound and outbound email, fax and SMS broadcast solutions
On 09:54:31 2 June 2005 PaulCrabtreeAdestra wrote:
HelloThanks for everyone’s thoughts on what my forthcoming “A checklist for launching or improving an email newsletter program" presentation should contain. I am sure the UK publishers attending the NEPA event will now find some real benefits from the improved presentation. I’ve now come up with a definitive plan which I list below, but I’d like to thank everyone for their input. If anyone wants a copy of my slides, please feel free to email me, and I will happily send you them through. I’m on . Otherwise, I intend to make them available for download within our Best Practice Centre on the Adestra web site – http://www.adestra.co.uk.The refined plan is to now cover:Data Management:
Capturing data legally and compliantly
Techniques & incentives for optimised data capture (quality versus quantity)
Beyond the demographics: What information can you capture on recipients?
Message Design:
Practical advice when formatting layout and design
Format: Html and Text explained
Attachments
Sender addresses
Content: personality/ voice, length, relevance and ‘want-to-read’ information
Getting them delivered to the inbox: Publishers guide to ‘deliverability’:
Spam filters
Sender Certificates, White Lists & Black lists explained
Reporting & Refinement:
What reporting possible and how is this information being used by publishers
Reporting viewpoints: Cheap low risk medium Vs Direct Marketing ROI with testing
Testing Timeframe: instant feedback doesn’t mean instant improvements
Integration & Resources
Extra requirements from other parts of the business when using an eZine program including: content origination, customer services and database management
Thanks again for everyone’s input Paulwww.adestra.co.uk _ PS On the subject of improving email marketing programs, Adestra are running an email marketing clinic at the forthcoming Online Marketing Show. Attendees can book an appointment with an Adestra expert who will review their email marketing campaigns with them to provide useful and practical feedback, for free! More information is here:http://www.adestra.co.uk/adestra_clinic_at_online_show
On 10:05:31 20 May 2005 PaulCrabtreeAdestra wrote:
Hello everyone
As part of the forthcoming NEPA (Newsletter and Electric Publishers Association) event, I’ll be doing a presentation on "A checklist for launching or improving an email newsletter program". I’m keen to get some feedback on my intended plan, as I am sure everyone else will be able to suggest and discuss ’hot issues’ that I should be considering.
The provisional plan is to cover the following:
Data Management:
Capturing data legally and compliantly
Beyond the demographics: What information can you capture on recipients?
Message Design:
Practical advice when formatting layout and design
Format: Html and Text explained
Attachments
Sender addresses
Getting them delivered to the inbox. Publishers guide to ‘deliverability’:
Spam filters
Sender Certificates, White Lists & Black lists explained
Reporting & Refinement:
What reporting possible and how is this information being used by publishers
The audience is a mixture of senior publishers and marketers so I need to blend in strategic research with practical lessons.Have I missed any key issues?
CEO at Sensorpro.net
25 May 2005 14:46pm
Paul, I would be happy to share some recent client experiences where Newsletters combined with online surveys yielded more than just data preferences. In one case, a beauty products company, they offered free product samples to gather basic demographic data and the other, a sports retailer, nothing at all except the opportunity to provide feedback on their shopping experience. The results were stunning in their simplicity and speed. Suggestions such as “turn the music down in the store” provided the client with an instant way to turn feedback into effective change on the ground -and all over a weekend, too- In this engagement, the survey respondents readily expressed their data preferences when asked to do so because there was a forum to exchange views in a dialogue-like manner. Sometimes the simple things work and in this case it was a matter of “it pays to ask”. Best of luck with the NEPA gig! Chris Byrne,
Director at Velo//
02 June 2005 09:54am
HelloThanks for everyone’s thoughts on what my forthcoming “A checklist for launching or improving an email newsletter program" presentation should contain. I am sure the UK publishers attending the NEPA event will now find some real benefits from the improved presentation. I’ve now come up with a definitive plan which I list below, but I’d like to thank everyone for their input. If anyone wants a copy of my slides, please feel free to email me, and I will happily send you them through. I’m on . Otherwise, I intend to make them available for download within our Best Practice Centre on the Adestra web site – http://www.adestra.co.uk. The refined plan is to now cover: Data Management:
- Capturing data legally and compliantly
- Techniques & incentives for optimised data capture (quality versus quantity)
- Beyond the demographics: What information can you capture on recipients?
Message Design:- Practical advice when formatting layout and design
- Format: Html and Text explained
- Attachments
- Sender addresses
- Content: personality/ voice, length, relevance and ‘want-to-read’ information
Getting them delivered to the inbox: Publishers guide to ‘deliverability’:- Spam filters
- Sender Certificates, White Lists & Black lists explained
Reporting & Refinement:- What reporting possible and how is this information being used by publishers
- Reporting viewpoints: Cheap low risk medium Vs Direct Marketing ROI with testing
- Testing Timeframe: instant feedback doesn’t mean instant improvements
Integration & Resources- Extra requirements from other parts of the business when using an eZine program including: content origination, customer services and database management
Thanks again for everyone’s input Paulwww.adestra.co.uk _ PS On the subject of improving email marketing programs, Adestra are running an email marketing clinic at the forthcoming Online Marketing Show. Attendees can book an appointment with an Adestra expert who will review their email marketing campaigns with them to provide useful and practical feedback, for free! More information is here:http://www.adestra.co.uk/adestra_clinic_at_online_showOn 10:05:31 20 May 2005 PaulCrabtreeAdestra wrote:
Business Development Director at e-Dialog
03 June 2005 15:49pm
Hello Paul,
FYI, the the DMA has published a Best Practice Guidelines for e-mail marketing, and also the E-mail Marketing Benchmarking Report. Simone Barratt, our MD here at e-Dialog, is on the e-mail council of the DMA and co-authored both reports.
Ziff Davis, Doubleday, The Hearst Corporation, Reuters, Tesco, and Marks & Spencer are just a few of the 70 top marketers who rely on e-Dialog to efficiently turn complex customer data into actionable and relevant e-mail campaigns that produce unbeatable results.
If you’d like to discuss best practice in e-mail marketing for the publishing sector, I’m on or 020 7659 2716.
Best wishes,
Peter
Peter Duffy
Director at Velo//
11 July 2005 11:23am
Hello everyone
Thanks again to everyone's input on the below. I have now finished my slides for tomorrow's UK NEPA event. (Newsletters & Electronic Publishers Association click here for event details) .
As is always the way, my final presentation is slighly different in structure to the below but I believe it is very valuable for anyone using or considering using email newsletters. As a thank you for your original imput, I'm happy to send you a copy of the slides. Just email me, on .
As an aside, as part of the show we are also offering attendees the opportunity for an Adestra expert to review their email newsletter program and receive some free advice on how they can improve their campaigns.
I'm more than happy to expand this invite to members of eConsultancy, and so if anyone would be interested in more information on this too, please email me.
Thanks again for everyone's input
Paul
Paul Crabtree
Marketing Director
Adestra Ltd
Holywell House
Osney Mead
Oxford
OX2 0EA
Tel: +44 (0) 1865 255 244
Fax: +44 (0) 1865 255 241
http://www.adestra.co.uk
... a unique online digital marketing agency that specialise in inbound and outbound email, fax and SMS broadcast solutions
On 09:54:31 2 June 2005 PaulCrabtreeAdestra wrote: