1. Robert Easson

    PRODUCT MANAGER at Phaidon Press Ltd

    02 June 2008 14:56pm

    Robert Easson

    Wondering if anyone can help with a problem we have discovered.

    Today we found out that Google has started indexing a https// address for our website. This has resulted in a site error or document found message appearing to any google traffic coming through on those links.

    Can anyone advise the quickest way to remove this https// url from Google? Will Google Sitemaster tools be able to remove a URL we haven;t registered?

    We have never registered that URL and to our knowledge it should be being indexed

    Many thanks

    Rob

  2. Chris Carter Silver

    Director of ecommerce at Mezzo Marketing

    02 June 2008 18:27pm

    Chris Carter

    Have you tried excluding it from the robots.txt or if you can (and id oubt you would want to) can you IP protect it it - i.e. let only certain IP addresses access the site?

  3. Jez Wilson

    Consultant at The Ecommerce Consultant

    04 June 2008 15:01pm

    Jez Wilson

    There is no real quick method of removal, robots txt or robots meta is probably the way forward but yes you could use webmaster tools.

    Worth remembering that both will take time for the index to refresh in the meantime you are still left with a link that causes errors. Try seeing if you can make this page work or use a method of redirecting the https request to http or redirect from reffering site to a different url.

    Custom error page might also be worthwhile so at the least you keep your branding in place. 

    Best Jez

  4. Jez Wilson

    Consultant at The Ecommerce Consultant

    05 June 2008 09:46am

    Jez Wilson

    Here is a link that might help you do a quick fix, it would help if you could give the search being performed and the destination link.

    http://javascript.internet.com/user-details/referrer-redirect.html

    In a nutshell it sniffs the referring websites url and then you set a destination url

    traffic from N send to destination Y

    This is a very bad way to do a redirect and I would only ever suggest using it in emergancy situations, think carefully of the SEO impact.

  5. Denis Kondopoulos

    Technical Project Manager (MBA, MBCS, CITP, CEng) at Naxtech.com

    06 June 2008 06:41am

    Denis Kondopoulos

    Hi,

    URL removal is available via a Robots file, Google webmaster tools as well as meta tags.  Feel free to contact me for exact details.

    regards,

    Denis
    www.naxtech.com

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