Help with online chat software
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E-communications officer at London Business School
05 September 2007 00:32am
Hi
I'm looking for an online chat solution/software to embed into a website - preferably a hosted solution.
Features would ideally include:
- No additional installation of software required by customer
- Ability to moderate posts
- Chat logging/transcripts
- Ability to search previous chat transcripts
- Ability to skin
- Possibility of additional rooms
Any suggestions of suitable companies or general pointers would be very helpful.Thanks
James
Manager E-Marketing at Tranzum
05 September 2007 13:04pm
Hello James,
Please try www.livechatnow.com or www.liveperson.com
Regards,
Hassan Qureshi
On 00:32:30 5 September 2007 JamesBr wrote:
E-communications officer at London Business School
05 September 2007 17:25pm
Many thanks Hassan
On 13:04:45 5 September 2007 hqureshi wrote:
Research Director at Econsultancy
05 September 2007 18:06pm
It's worth looking at E-consultancy's 2007 Online Customer Service Buyer's Guide.
http://www.e-consultancy.com/publications/online-customer-service-solutions-buyers-guide-2007/
E-communications officer at London Business School
05 September 2007 18:44pm
Thanks Linus
On 18:06:44 5 September 2007 LinusGregoriadis wrote:
Managing Director at GoResponse Ltd
17 September 2007 19:40pm
Hi
I strongly recommend www.whoson.com
Provides lots of excellent stats as well as the chat facility.
Mark
www.goresponse.co.uk
Business Development Manager at Winfoware Technologies Ltd
17 October 2007 07:32am
Hi James,
We have provided many Solutions on VoIP and IP based Programs.
Please send me the complete Requirements. I will get back to you with a proposal.
Best Regards,
Leo Victor
www.winfoware.com