We are about to embark on a website redesign and are looking to do some usability testing.

As a SME travel business we do not have limitless budgets, and as such are looking to work with a smaller/cost effective company in this area.

Any recommendations would be appreciated.

 Thanks

Foviance are your men - talk to Mark Blunden 0845 0546 500

Just used them for a project - cost effective and good

On 11:11:05 3 December 2007 MarkRenshaw wrote:

We are about to embark on a website redesign and are looking to do some usability testing.

As a SME travel business we do not have limitless budgets, and as such are looking to work with a smaller/cost effective company in this area.

Any recommendations would be appreciated.

 Thanks

Hi Mark,

We offer a usability lab at Manchester or onsite. If you would like more details contact me on 01619463818. Thanks Paul

http://www.maginus.com/storefront/solutions.asp

On 11:11:05 3 December 2007 MarkRenshaw wrote:

We are about to embark on a website redesign and are looking to do some usability testing.

As a SME travel business we do not have limitless budgets, and as such are looking to work with a smaller/cost effective company in this area.

Any recommendations would be appreciated.

 Thanks

Hi Mark

Have you thought of trying eye-tracking, it is amazing to see what users are really thinking and looking at on your site.  If you are interested in finding out more then drop us a line ().

Regards

Nick

On 11:16:06 5 December 2007 rmm wrote:

Before taking on someone to do any usability testing for you. I would recommend taking a look at a book called "Don't Make Me Think" by Steve Krug. He is a guru in the usability world and what he shows in his book is that it is mostly common sense, and you can undertake usability testing on a small budget. The book is available on Amazon at http://www.amazon.co.uk/Dont-Make-Me-Think-Usability/dp/0321344758/ref=pd_bbs_1?ie=UTF8&s=books&qid=1196852930&sr=8-1  and is definitely worth the investment of around £16 including postage.

For example, one of the things he illustrates is that you can do testing with just three users and in fact two separate tests involving three users is likely to be far more effective than one test involving eight users.

I'm not trying to put you off usability testing professionals but I think you will gain great insights from this book (I'm not on commission for it by the way).

Have you considered accessibility of your redesigned website, to help you comply with the requirements of the Disability Discrimination Act? Apart from making sure that your website is within the law, there are probably great benefits to you if you make access to your website as easy for a blind person or someone with a physical disability that prevents them from using a mouse. After all, the demographics of the travel industry tend more towards the upper end of the age spectrum, and even something as simple as making sure that the text on your website can be resized, or the contrast is sufficient for someone with a minor visual impairment, can reduce the possibility of customers going elsewhere.

Richard Morton

http://www.qm-consulting.co.uk

 Hi

Yes agree with Richard a very useful book to make you think things through we use it and I woudl certainly recommend it.

Nick