Hi,

Try www.basecamphq.com

I think this has the potential to answer your needs otherwise, should consider a besoke solution.

Regards,

Ran

www.neuxpower.com

On 09:30:44 15 July 2005 bbosredon wrote:

Hi,

The BHF online team operates as an internal digital agency.

We are taking briefs for new projects with a templated Word doc and small update requests are sent by email.

It is becoming increasingly difficult for us to manage new requests and prioritise the jobs.

I am looking for a web based system with a form our internal users could fill with different criteria for major projects, small projects or update of existing pages.

Maybe something similar to a credit card application system which would help us, in the admin part, prioritising projects and managing resources.

Is there such a system? Or which systems are used by agencies?

Thanks,

Bertrand

bhf.org.uk

Hi Bertrand,

We are a technical and creative agency (aka new media) dealing with approx 50-100 traditional design and web jobs per month. Like you we need to carefully manage the brief, track progress of jobs through the studio, record time, take instruction for amendments, corrections etc.

We have tried a number of methods and 'off-the-shelf' solutions in the last 2 years hoping for the perfect fit and none have worked for us. We are situated over 2 sites so need a web based solution and would also like our clients to have certain access to their jobs.

In summary we are approximately 50% through building a web application tool based on our own CMS system (www.sitesolved.com). Something we were putting off as agencies rarely like to spend large development time on non paying jobs.

We are committed to finishing this application for our own needs but perhaps you would like to get involved in this project at some level.

Kind regards
Myles Davidson
myles@i-kos.com

Hi Bertrand,

We use Microsoft Sharepoint Services integrated with Office 2003 applications - Outlook, Project, Word - to manage workflow, priorities and task assignments for new projects, change requests and support items.

Using the list, task and document collaboration built into Sharepoint we can edit the same jobs, tasks within projects, and documents at the same time, merge changes from Office 2003 documents between multiple offices, see and rollback to previous versions of every task and document.   Sharepoint also has built in alerts that each user can ask to be sent (or not sent) about updates to any or every item.

Some serious thought is needed from you before the initial setup because Sharepoint is so highly configurable, but you'd have to go through that thought process with any software crucial to the operation of your business. 

Sharepoint - just like our own online tools - is true to Microsoft's new mantra: "It Just Works". 

Dominic
CTO, Justgiving.com 

On 09:30:44 15 July 2005 bbosredon wrote:

Hi,

The BHF online team operates as an internal digital agency.

We are taking briefs for new projects with a templated Word doc and small update requests are sent by email.

It is becoming increasingly difficult for us to manage new requests and prioritise the jobs.

I am looking for a web based system with a form our internal users could fill with different criteria for major projects, small projects or update of existing pages.

Maybe something similar to a credit card application system which would help us, in the admin part, prioritising projects and managing resources.

Is there such a system? Or which systems are used by agencies?

Thanks,

Bertrand

bhf.org.uk

Hi,

Thank you all for your replies.
It sounds like we need a bespoke solution using a bit of task management, time sheet and project management.
I will look at the different solutions and build my business case.

Bertrand

Ecstra http://www.ecstra.com has a web based project management module and is designed for extensibility. We've built our internal quality management system on it.