Hi

We are looking for a new online streaming media provider.  Would anyone have any recommendations of appropriate compaines that would fit the following requirements.

Pricing criteria:
Any new supplier would need to be comparable or less than £1,600 per month or approx £19,000 pa.

Performance criteria:

• Average connect and buffer time < 2 seconds
• Average throughput > 2000 kbps 
• Average Framerate > 20 frames per second
  

Technical criteria:

• Supports Windows Media 9 and Flash 8
• Supports Episode Pro v4.4.2 video encoding 
• Infrastructure runs Windows Media Services Series 9 or later 
• Reporting equal or similar to that of existing supplier
  

 
Customer service:

• Dedicated support (24 x 7)
• Proactive Incident alerting 
• Expert KM in field of streaming media 
• Reasonable contract 
• Able to offer consultancy or assistance in migration progress
  

Storage requirements are as follows:

• Images - 2,475 files totalling 48.1 mb
• Podcasts - 44 files totalling 857 mb 
• Videos - 2,575 totalling 145 GB of which:
  

Windows media - 2,047 files totalling 135GB
Real media - 419 files totalling 8GB
Others - 109 files totalling 2GB

Thank you

Sarah

Hi Sarah,

I think we may be able to help.  I'll pass your requirements to our technical team and see what I can do for you.  

regards,

Denis
www.naxtech.com

Hi Sarah,

Reviewing your criteria, we can generally support everything you listed via a dedicated server platform and bulk bandwidth.

The throughput, the storage and the support, all easily and well supported.  Our support team is top-notch, we work with you more as a partner rather than just another vendor.  We'll help to identify the best solution for your requirements and support you as you go forward. 

The formats, we can support the Windows, Flash, podcasting, however I need to check on the Real format.  We do have some limited support for Real, how much traffic do you anticipate for the Real content, in terms of peak users?

The platform allows you to run any services you like, multiple formats, create channels "on-the-fly", support special events, etc, and we just measure the bandwidth in aggregate and bill via the peak-95th% model, which I can describe if needed.

We officially require up to two weeks from the time we receive a signed order, to provision a server platform.  Sometimes they come in faster, but if you choose to go forward please allow two weeks in you planning.

Finally, please send me your response at  denis  at naxtech dot com so that we can talk directly.

regards,

Denis
www.naxtech.com