Following are the reports and research we have on multichannel marketing. Some of the reports specifically address multi-channel marketing, others refer to multichannel and we've included those too. Let us know if you can't find what you're looking for on multichannel marketing and we might be able to point you in the right direction.

Cover for JUMP Magazine: Issue one

JUMP Magazine: Issue one

JUMP is Econsultancy's multichannel magazine in support of the multichannel event, JUMP. In this first issue of JUMP Magazine we focus on a number of areas that will help you to join up your business, including why brands should launch print catalogues and magazines, how to track inbound telephone calls with web analytics, emerging multichannel job roles, and why retailers need multichannel returns policies.

Cover for Multichannel Campaign Management Buyer's Guide

Multichannel Campaign Management Buyer's Guide

A 90-page report about multichannel campaign management aimed at both digital and traditional marketers. This buyer's guide contains an analysis of market trends, tips on finding the right supplier and profiles of 10 leading vendors.  

Cover for Mobile E-commerce Best Practice Guide

Mobile E-commerce Best Practice Guide

The Mobile E-commerce Best Practice Guide is a comprehensive document to help steer you towards understanding and implementing e-commerce functionality into this challenging and rapidly evolving channel.

Cover for Customer Engagement Report 2010

Customer Engagement Report 2010

Please note: There is a newer version of this report available

This is the fourth annual Customer Engagement Report, published by Econsultancy in association with cScape. This is the most comprehensive and influential report  available on customer engagement, based on a survey of more than 1,000 companies and agencies. Companies can benchmark their customer engagement strategies and tactics, and see how others are adapting to changing customer behaviour and increased use of social media and the mobile channel.  

Cover for The Future of Digital Marketing 2009 - Presentations

The Future of Digital Marketing 2009 - Presentations

Please note: There is a newer version of this report available

The presentations (in Powerpoint and PDF files) from The Future of Digital Marketing event on 17th June 2009 in London, UK.

Cover for Mobile Marketing Buyer's Guide

Mobile Marketing Buyer's Guide

This buyer's guide is aimed at those who are investigating the market for mobile marketing, with profiles of 14 leading suppliers offering platforms and related services. The report provides details on the issues and trends affecting this sector, as well as information about best practice and tips for successful mobile marketing and advertising campaigns.

Cover for Online Advertising Networks Buyer's Guide 2009

Online Advertising Networks Buyer's Guide 2009

This guide is relevant for publishers, advertisers and agencies, with profiles of 23 leading online advertising networks, the latest trends in digital display advertising and tips for buyers. A UK focus but relevant globally.

Cover for Winning New Work

Winning New Work

Econsultancy's Winning New Work Guide is aimed at UK digital agencies and contains all the information you need to know about business development in one place. An essential reference tool.

Cover for Future of Social Commerce - Econsultancy Presentation at BazaarVoice Event

Future of Social Commerce - Econsultancy Presentation at BazaarVoice Event

Presentation by Econsultancy CEO Ashley Friedlein giving his views on the Future of Social Commerce online. This presentation was given as a keynote at a Bazaarvoice event in March 2009. 

Cover for Endeca E-business Forum: Econsultancy Keynote Presentation

Endeca E-business Forum: Econsultancy Keynote Presentation

Keynote presentation by Econsultancy CEO Ashley Friedlein at Endeca's E-business Forum in April 2009. The presentation is titled "Beautiful Basics - What you need to be doing really well online to succeed" and looks at numerous examples of best ...