Service Design

This course will give you a hands-on understanding of the key principles and practices within Service Design as well as helping you to place it firmly in context, clarifying its role alongside long standing disciplines such as marketing and operations.

Social Media & Online PR

The UK"s most popular introduction to online PR and social media marketing, this one day session will help you plan and implement your ideal strategy using user-generated content, including monitoring positive and negative brand perception through tools such as Facebook and Twitter, and increasing brand engagement. We also offer a session on Advanced Social Engagement Strategy.

• Social Media & Online PR - Australia , Sydney, May 2013
• PPC, London, May 2013
• Usability and Persuasion in E-commerce, London, May 2013
• Growing Your Digital Business, London, May 2013
• Collaborative Idea Generation Techniques, London, May 2013

For more information, please download the Econsultancy Training Programme

1000heads • Aberdeen Asset Management • ActionAid UK • Argos • ASOS.com Ltd • AXA PPP healthcare • B&Q • big:group • Centrica - British Gas Business • first direct • GlaxoSmithKline • Great Ormond Street Hospital Children's Charity • HP • John Lewis • Nationwide Building Society • O2 • Oxfam GB • Premier Farnell • RNID • RSPCA • Ryman • Sage UK • Scope • Shell • Sky • Sony Computer Entertainment Europe • Standard Chartered • The British Library • TUI (UK) Ltd • Tullo Marshall Warren • Vodafone • Waitrose Ltd • Western Union