How can marketers react to multi-screen trends?

With increasing smartphone penetration, the growing use of tablets, as well as laptops and PCs, it's more than likely that people are viewing TV while using another device, or with one close at hand. 

For our Multi-Screen Marketer report, produced in association with the IAB, we looked at the trends in this area, and the important lessons for marketers. 

I'll look at some of the stats from the report, as well as examples of publishers and brands that are beginning to adapt to this trend. 

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Posted 21 May 2012 12:24pm by Graham Charlton with 0 comments

What happens when you can't meet customer demand?

When a team can't meet customer demand, that demand starts to go underground.

This can have unintended side effects...

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Posted 21 May 2012 10:06am by Graham Oakes with 0 comments

How healthy is your PPC account?

Whether you’ve been managing your PPC account for a while, just taken over a new account or even want to audit how your PPC agency is doing, it can be overwhelming to work out how well an account is performing.

Here at Confused.com we manage several different PPC accounts, and have compiled a list of reports you could run every month (just using AdWords) to check how ‘healthy’ your accounts are.

(I must thank 2 agencies we work with: NetBooster and Essence Digital for inspiring some of these for us!).

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Posted 21 May 2012 10:05am by Heledd Jones with 1 comment

Facebook goes public, FB shares open at $42.05

The wait is finally over. After years of anticipation and weeks of headlines, the world's largest social network is a publicly-traded company.

FB shares, which priced at $38 yesterday, became available to the general public in the past hour on the NASDAQ.

After a delay, the stock hit the market at a opening price of $42.05. It is currently trading at around $40.

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Posted 18 May 2012 17:22pm by Patricio Robles with 1 comment

36% of consumers read marketing emails on mobile

More than a third of consumers (36%) read marketing emails on mobile, according to new research .

According to digital agency Steel, this rises to 55% among 18-34 year olds, highlighting the fact that brands need to optimise their email marketing for mobile devices.

The stats are supported by a Knotice study we reported in April which found that 27% of emails are opened on mobile devices.

Steel’s report found that almost 40% of those who read emails on mobile said they did so if the subject line sounded interesting.

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Posted 18 May 2012 14:09pm by David Moth with 3 comments

Mobile is the future, just ask Facebook

Thanks to Facebook’s filings with the SEC, we now have access to a treasure trove of Facebook data.  And one metric everyone seems to be keeping their collective eyes on is mobile-social growth.  

It’s going up…fast.

According to comScore, US Facebook users are now for the first time accessing the network from mobile devices more than from desktops or laptops. 

Average U.S. users spent 441 minutes accessing Facebook from mobile devices in March compared to 391 minutes for desktop/laptop use. Facebook now says it has 488m mobile active monthly users, a 14% increase from December.

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Posted 18 May 2012 13:21pm by Richard Beattie with 0 comments

UK jobs moves: Kraft Foods, OgilvyOne, Rocket Fuel

Once again we compile the most senior, surprising and influential job moves in the UK.

This time we cover appointments at Kraft Foods, OgilvyOne, The Rubicon Project and Scout Media.

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Posted 18 May 2012 12:33pm by David Moth with 0 comments

Ten interesting digital stats we've seen this week

I've rounded up some of the most interesting digital marketing stats I've seen this week. 

Stats include multi-screen usage, mobile email, online returns, buying patterns of tablet users, social media customer service and Twitter's mobile user numbers.

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Posted 18 May 2012 12:06pm by Graham Charlton with 0 comments

12 social signals from Twitter that could influence search rankings

We know that Google uses hundreds of ranking factors to determine where it places web pages in its index. We also know that social media sites are becoming increasingly influential on search placements.

Charles Duncombe explored the topic on this blog a few days ago, focusing mainly on volume-based signals. I think there’s probably a bit more to it than that, or at least there should be. 

This is a think-out-loud ‘Friday’ post, rather than a definitive guide to the things Googlebot is sniffing out (for I know not what it looks for). It considers the possibilities, to explore what Google might be able to make sense of. I invite you to share your own ideas in the comments section below.

So then, what kind of social signals might it take notice of on Twitter?

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Posted 18 May 2012 11:09am by Chris Lake with 13 comments

This week's top six infographics

Here's a round up of some of the best infographics we've seen this week. 

We have infographics on Facebook's IPO, bounce rates, keeping users engaged with your emails, tag management, and some great mobile stats.

If you can't quite read the text, click on the images to see a larger version...

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Posted 18 May 2012 10:18am by Graham Charlton with 2 comments