Best of 2009: 24 e-commerce sites reviewed

by Graham Charlton 23 December 2009 11:00 3 comments Print

While online retailers are generally improving when it comes to usability there are still plenty of areas for improvement.

Retailers such as Asda, Debenhams and M&S have made some good improvements to their sites, while sites such as Kiddicare and The Book Depository offer excellent examples, though some, such as Woolworths and Whistles, could do a lot better.

Here's a selection of the e-commerce site reviews we've done on the Econsultancy blog this year..

Graham Charlton is Editor at Econsultancy. Follow him on Twitter or connect via Linkedin or Google+.

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Reader comments (3)

Mike Stenger
Social Media Specialist at MikeStenger.com

7:39PM on 23rd December 2009

I don't really do E-commerce Graham but thanks for posting this. Will definitely share it with friends!
Deri Jones
CEO at SciVisum.co.uk

12:35PM on 24th December 2009

Thanks Graham - have enjoyed the discussions that have followed the reviews. over the year.

Continuous improvement is helped by learning from others!

Deri
Jon Pape
1:42PM on 15th January 2010

I've looked @ some of your past reviews and I can't wait to go through this list. Benchmarking other sites is still one the best way to gather and prioritize features and enhancements.