Scott Olrich

Get close and personal with your customers

At the end of every year, executives and pundits put pen to paper (or fingers to keyboard) to project how their industry will change in the months ahead.

Some years that change is downright incremental. In others, there’s a significant shift in how people do business, reach their customers, and make money.

2013 is one of those years.

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by Scott Olrich 14 January 2013 17:05pm 0 comments