A Senior Research Analyst for Econsultancy, Jake comes from a background of online commerical research, development and account management, including a considerable amount of time spent with a leading digital agency and top UK digital group.
He takes a keen interest in emerging digital trends and technology and welcomes any new industry insights or thoughts.
What are the digital marketing opportunities Down Under?
The shifting digital economy is something I've written about in depth previously, with the main focus of my thoughts being the BRIC countries and other parts of Asia.
Recently, though, I'm seeing growing evidence pointing towards the fact that Australia should probably be given an equal amount of due care and attention as these other countries in the coming few years, by marketers both inside and outside the country.
Australian digital marketing: 25 more killer statistics
The decision has been made to extend the deadline for anyone wanting to take part in the State of Digital in Australia benchmark survey by Econsultancy and Marketing Magazine.
If you’re a digital professional in the region, the closing date to participate and claim a free report copy of the findings (worth $400) is now December 14.
But, until the document is published, I thought I’d tide everyone over with some more juicy marketing statistics, following on from another stats-based post a couple of weeks ago.
Again, for reference, the data is extracts from Econsultancy's Australia and New Zealand: Internet Statistics Compendium.
Research: online banking is winning at customer experience
As part of the Econsultancy / Foviance Multichannel Customer Experience Report, some 1,000 consumers were surveyed about their experiences when dealing with the banking industry.
Overall, it appears that when engaging with banking services, consumers have a far better experience using personal computers than any other touchpoint.
Australian digital marketing: 25 killer statistics
Econsultancy recently launched its inaugural State of Digital Marketing in Australia survey, in association with Marketing Magazine, as part of an effort to benchmark a variety of elements within the region.
We’re asking all marketers in the region to participate while the data collection is still live – as an incentive to complete the survey, those who participate will receive a free copy of the complete report (valued at $400).
However, ahead of the closing date later this month, I figured it would be useful to pick out a handful of interesting pieces of data from our Australia and New Zealand: Internet Statistics Compendium...
Digital Cream Singapore: five key takeaways
Last week saw the inaugural event of Econsultancy’s expansion into Asia, with nearly 100 senior client-side marketers attending Digital Cream Singapore.
The event was held in the stunning venue of Singapore National Library’s Pod and the consensus amongst attendees, sponsor vendors and (however biased), the Econsultancy contingency, was that it was a success.
The Digital Cream format was the same as usual, so I managed to sit in on three separate sessions, but in between these, I also managed to have long talks with marketers, industry and trade bodies, vendors and moderators.
As a result, I’ve summarised the five key trends that emerged from the event.
25 business-tastic B2B social media case studies
I’ve been asked quite a few times over the past couple of weeks for examples of social media marketing being used in a B2B context.
This is actually more prevalent than a lot of marketers appear to realise – and is certainly something that’s not new to the marketplace.
What the hell is social influence?
Thanks to the continuing evolution of social media, there’s a lot of talk at the moment around influence, identifying and understanding it in action, as well as how this can be used commercially.
Just last week my colleague, Matt, wrote an insightful post about the intricacies and accuracy of this, but recent conversations I’ve had with quite a few people makes me think that on a wider basis, the fundamentals around this increasingly complex area are misunderstood, and in some instances, overlooked altogether.
Digital graduate schemes: who's investing for the future?
A large concern that I’m hearing across the industry, certainly in the UK at least, is that there seems to be a widening gulf separating those who have digital skills and those who don't.
I think this is partly due to a lack of training investment by companies, for fear of staff leaving to rival companies later on: the online sector has a reputation for notoriously high staff churn.
11 ways to measure the value of social media
This article is the third in a series of ongoing extracts from Econsultancy's new Internet Marketing Strategy Briefing. The free-to-download report covers the most important online trends in digital marketing that currently occurring.
Topics covered within the document include customer centricity, channel diversification, data, social media and content strategy.
This extract, written by Econsultancy's US Vice President of Research, Stefan Tornquist, focuses on the ins and outs of measuring social media.
The fight gets technical: mobile apps vs. mobile sites
This article is the second in a series of extracts taken from Econsultancy's new Internet Marketing Strategy Briefing. The free-to-download report covers the most important online trends in digital marketing that we are witnessing.
Topics covered within the document include customer centricity, channel diversification, data, social media and content strategy.
This extract, written by Econsultancy's Research Manager, Aliya Zaidi, focuses on the more technical aspects in the continuing battle between mobile apps and mobile sites.
