How to rock your Google Analytics: five tricks to help you out

There is no doubt that running a site is tough, we need to work harder and smarter than our competition to keep ahead in the game.

Analytics gives us all the data we need to make our websites even better but it needs to be set up right first; here are some tips and tricks to help you on your way.

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Posted 22 May 2012 10:31am by Ed Baxter with 15 comments

What happens when you can't meet customer demand?

When a team can't meet customer demand, that demand starts to go underground.

This can have unintended side effects...

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Posted 21 May 2012 10:06am by Graham Oakes with 0 comments

Content trends: six things everyone’s talking about

We're nearly halfway through 2012 and there are some clear content trends emerging.

Here are the top six hot issues we’re discussing with content owners…

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Posted 18 May 2012 10:04am by Catherine Toole with 10 comments

Because one size doesn't fit all: A Redken case study

At OMMA’s one-day summit for mobile marketing, Sarah Liang Kress, director of interactive marketing for L’Oreal USA, had the chutzpah to tell the crowd:

Technology, for us, comes very much last. It’s not about the shiny object. We look at the audience, and we look at our objectives and then come up with the right solution and the right execution.

She said this as a keynote speaker for the event, which took place on Monday as part of Internet Week NY, and anyone doubting Kress’s claim had only to follow the tidy case study she presented to know she meant business.  

So, if L’Oreal is downplaying technology, what’s fueling the global company’s mobile marketing?

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Posted 17 May 2012 15:29pm by Cielo Lutino with 3 comments

SceneTap and the perils of 'anonymous' data gathering

A man walks into the bar...

That's the start of countless jokes, but it's not a joke for SceneTap. For the Chicago-based startup, a man walking into a bar is just another event that can be tracked and analyzed.

Thus far, SceneTap has tracked 8.5m such events at more than 400 bars and nightclubs using cameras that allow it to determine how crowded a bar is, the approximate ages of patrons and male-to-female ratios.

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Posted 15 May 2012 11:33am by Patricio Robles with 1 comment

The decade of the entrepreneur is coming

The release of companies topping the Fortune 500 list proved a bright spot in today's still shaky global economy, but John Sviokla, a principal and US business leader for strategy and innovation at PricewaterhouseCoopers, believes there's much good still to anticipate. 

He spoke last week at Guardian's Activate Summit in New York. The summit attracted professionals in the publishing industry and featured such heavy hitters as media giant Arianna Huffington and Jonah Peretti, co-founder of BuzzFeed, perhaps the first true social news organization.

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Posted 09 May 2012 16:48pm by Cielo Lutino with 4 comments

How to survive the transition to digital direct response

The social media revolution was an over-hyped lie. Digital marketing is forcing marketing communications to evolve, not re-invent itself.

Mass media ideas that aren't working anymore (like branding) are winding down as "what works" is becoming increasingly evident: direct response marketing. Like it or not, whether you're a small business owner or a brand manager, surviving this evolution means embracing and practicing traditional direct response marketing.

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Posted 08 May 2012 18:20pm by Jeff Molander with 6 comments

Start Me Up! A profile of Social-Hire

Social-Hire.com is a niche social network where candidates can discuss careers with employers and recruiters.

It was launched by Tony Restell, who co-founded Top-Consultant.com in 2000, a careers site later sold to Jobsite and the Daily Mail General Trust. 

I've been asking Tony about the new business, how the site was launched and his plans for future growth. 

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Posted 03 May 2012 13:47pm by Graham Charlton with 2 comments

LivingSocial launches its own Visa reward credit card

While daily deals giant Groupon deals continues to struggle with being a publicly-traded company, its biggest competitor, Amazon-backed LivingSocial, continues to try to prove that the daily deal model is viable when done right.

One of the biggest challenges in doing that is getting daily deal customers to return to the merchants that lured them in with a bargain.

Indeed, much of the criticism that has emerged around the daily deal model is that many if not most daily deal customers hop from business to business in search of the best deal. In the worst cases, this leaves some merchants with losses they can ill-afford.

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Posted 01 May 2012 16:32pm by Patricio Robles with 3 comments

UK job moves: Google, Heinz, Visa Europe

Once again we compile the most senior, surprising and influential job moves in the UK.

This time we cover appointments at Heinz, Google+ and Kraft, and a new role at Visa Europe as it gears up for the London 2012 Olympics.

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Posted 27 April 2012 09:22am by David Moth with 2 comments