Walgreens launches new Foursquare and Twitter campaign

Walgreens recently started a new social media campaign with New York-based startup, LocalResponse.

When someone checks into Foursquare and tweets about it, Walgreens tweets some of them back with an offer from Halls that can be redeemed in store if they like them on Facebook.

But is this automated campaign the right approach?

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Posted 08 February 2012 23:50pm by Heather Taylor with 0 comments

Users see 15% increase in revenue when using Ecwid Facebook app

Platform-neutral e-commerce widget Ecwid has revealed that its users see an increase of 15% in revenue when implementing its Facebook application.

The company analysed 2,000 user accounts and found that in the month following the implementation of an Ecwid Facebook store, an additional 15% of sales was generated from the application.

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Posted 08 February 2012 13:59pm by Vikki Chowney with 0 comments

Social media for the healthcare industry: examples from MENA

Are you a medical practitioner? Are you wondering how to harness the power of social media for your organization? Do you have a Twitter and Facebook account that has remained dormant because you lack a proper engagement strategy?

Hospitals, clinics and pharmaceutical companies need effective social media strategies to thrive in this age.

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Posted 08 February 2012 08:34am by Husam Jandal with 2 comments

The future of customer service and social media: infographic

According to Zendesk's new infographic, 62% of customers are looking for more support through social media. Compare that to research by MarketTools at the end of 2011 which shows only 23% of US companies provide customer service via Facebook and 12% provide support via Twitter.

This highlights the continued divide between what customers are expecting and companies are giving.

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Posted 06 February 2012 19:08pm by Heather Taylor with 3 comments

Cadbury uses Facebook fan to launch Bitsa Wispa

Cadbury has again turned to social media to launch a new product called Bitsa Wispa.

Last week the chocolate brand ran a competition to find its ultimate Wispa fan, and the winner was invited to announce the launch on Facebook.

In January Cadbury launched a new Dairy Milk Bubbly bar on Google+ for the first time before also revealing the new product on Facebook and Twitter.

The Wispa bar was discontinued in 2003 as part of a relaunch of the Dairy Milk brand but was brought back in 2007 following a Facebook campaign.

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Posted 06 February 2012 13:08pm by David Moth with 0 comments

MENA Stats: Social media and sharing trends

It has been a year since social media helped spark demonstrations, protest and social-political revolution across the Middle East and North Africa.

The Arab Spring of 2011 saw communication via Facebook, Twitter and YouTube garner a degree of popularity which had yet to be seen in the region – and proved dangerous enough that efforts were made by some governments to shut social services down.

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Posted 06 February 2012 09:00am by Luke Richards with 0 comments

Will Facebook help or hurt the startup economy?

When Facebook filed to go public earlier this week, you can be sure that the excitement in the halls of Facebook's offices was palpable. After all, the company's wild ride is going to make a lot of people very wealthy.

But the excitement around Facebook's IPO isn't just being felt amongst Facebook's employees. It's creating increased excitement for technology entrepreneurs, some of whom hope their startups could be the next Facebook.

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Posted 03 February 2012 21:50pm by Patricio Robles with 1 comment

Generation Y and Facebook: infographic

Facebook has moved beyond family and friends as shown by new research into the Facebook usage of 18-29 year olds.

After looking through four million Generation Y Facebook profiles on Identified.com's database, Millennial Branding came up with this handy infographic on how millennials use Facebook professionally.

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Posted 03 February 2012 18:17pm by Heather Taylor with 0 comments

Wishi combines f-commerce with collaborative consumption

As collaborative consumption grows in popularity, here's another another example of a start-up that's built around the trend for part-owning or sharing goods.

Wear It Share It (Wishi) is a Facebook app that allows people to upload photos of their clothes and accessories – then share these with selected friends.

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Posted 03 February 2012 12:25pm by Vikki Chowney with 0 comments

Zynga offers players 'energy boost' for watching ads

Zynga is trialling ‘reward advertising’ on CityVille that allows players to refill their energy bar by interacting with an advertiser.

Sponsors involved in the trial, which began in December, include Coca-Cola, MasterCard and the 20th Century Fox film ‘What’s Your Number?’.

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Posted 03 February 2012 11:57am by David Moth with 0 comments