Peapod builds virtual grocery store for Chicago commuters

The next time your spouse asks you to pick up the groceries on your way home for work, you won't have to do nearly as much work if your daily commute happens to take you through the State and Lake Station Tunnel in Chicago.

That's because internet grocer Peapod has launched a "virtual grocery store" to the location which lets commuters buy products from brands like Coca-Cola, Procter & Gamble and Kimberly Clark using their mobile phones.

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Posted 08 May 2012 16:27pm by Patricio Robles with 0 comments

Recommendations help drive 27.9% holiday sales growth at John Lewis

John Lewis says the new personalised recommendation tool on its website was a key factor in driving a 27.9% increase in sales over Christmas.

The tool, created by RichRelevance, provides customers with recommendations on fashion items by analysing shopping behaviour alongside the relationships between products and product categories.

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Posted 03 February 2012 10:56am by David Moth with 12 comments

John Lewis attributes growth to 47% surge in online sales

John Lewis sales rose 11.4% this week compared to the same week in 2010, which it attributes to tremendous growth online.

The British retailer’s website saw 47% increase in sales for the week to January 21.

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Posted 27 January 2012 14:35pm by Vikki Chowney with 0 comments

Argos jumps on the QR code bandwagon with pop-up shop

Argos is the latest retailer to open a QR code pop-up shop in the run-up to Christmas.

In a move similar to the eBay store near Oxford Street and John Lewis' virtual shop window in Brighton, customers will be able to scan the code of a selected item on their smartphone and will then be sent to Argos’ online checkout.

There will be 75 Christmas gift ideas on display at Paddington today and Friday, and then in Waterloo on Wednesday and Thursday.

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Posted 13 December 2011 09:38am by David Moth with 1 comment

John Lewis opens virtual QR store

John Lewis has joined the growing list of retailers trialling QR codes with the launch of a virtual shop in Brighton.

All of the retailer's ‘top 30 things to buy for Christmas’ are included in a window display at a branch of Waitrose. 

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Posted 25 November 2011 13:31pm by David Moth with 13 comments

John Lewis launches mobile commerce site

Today sees the launch of John Lewis's first foray into mobile commerce, with the retailer opting for a mobile website rather than a smartphone app

John Lewis currently gets 100,000 visits every week from mobile users, and is hoping that a better user experience will convert more of these visitors into buyers. I've been trying the new site out... 

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Posted 11 October 2010 11:13am by Graham Charlton with 14 comments

Q&A: Jonathon Brown, Head of Online at John Lewis

Jonathon Brown is Head of Online at John Lewis, and has played a key role in integrating the website with the rest of the company's operations, as part of its multichannel approach to retail. 

Jonathon will be at Econsultancy's JUMP event next month, talking about the multichannel measurement challenge: how to measure success across channels, and the best metrics to use. 

We don't want to give too much away before the JUMP presentation, so I've been asking him about some other areas of John Lewis' multichannel strategy... 

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Posted 16 September 2010 13:43pm by Graham Charlton with 2 comments

Express Group turns to selling links, big companies caught buying

How bad is the newspaper business hurting? If the shameless link selling the Express Group is engaging in on its websites is any indication, newspapers have it pretty bad.

The sales team at the Express Group has been sending emails to SEOs promoting the company's "SEO advertorials", which are little more than keyword-rich articles published on Express.co.uk, DailyStar.co.uk and Ok.co.uk that the Express Group is willing to pepper with paid links.

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Posted 23 April 2010 08:57am by Patricio Robles with 31 comments

Q&A: Robin Terrell, MD of John Lewis Direct

John Lewis is one retailer which has been a success online over the last few years, experiencing consistent sales growth, and has often been used as an example of a usable website on this blog.

I've been asking John Lewis Direct MD Robin Terrell, one of the keynote speakers at the recent Internet Retailing conference, about the company's approach to e-commerce...

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Posted 22 October 2009 10:35am by Graham Charlton with 3 comments

Site review: John Lewis fashion

John Lewis relaunched the fashion section of its website this week, aiming for an extra £70m in clothing sales by 2011.

The retailer, which currently gets just 6% of online sales from fashion items, has added new brands and redesigned in an attempt to make the section more appealing. I've been taking a closer look...

John Lewis fashion

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Posted 16 September 2009 13:29pm by Graham Charlton with 5 comments