How does the new Republic mobile site shape up?

Republic launched its first mobile commerce site this week, becoming the latest fashion retailer to do so. 

From the various mobile site and app reviews I've written, consumer surveys and more I've compiled a checklist of key points to create a usable mobile site. (Please suggest any others I may have missed out). 

I've been comparing the new Republic site against this checklist... 

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Posted 08 June 2011 10:53am by Graham Charlton with 1 comment

Mobile commerce: ten reasons to choose the web over apps

While plenty of retailers have released mobile commerce apps, and some of them are excellent, I think the future lies with creating mobile websites, and this should be the first step into mobile commerce. 

This doesn't mean that apps don't have their place, but retailers should look to mobile commerce sites before they create an app. This is the approach taken by both M&S and John Lewis, and it makes sense for other retailers. 

Here are ten reasons to opt for the mobile web as a first step... 

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Posted 07 October 2010 11:25am by Graham Charlton with 15 comments

F-commerce is here. Make big wins if you play the game right.

A few months ago, I wrote about how a large chunk of e-commerce’s future is extremely likely to lie with Facebook. The recent announcement of half a billion active members should be enough to have any e-commerce or marketing professional chomping at the bit to seize the opportunity, get engaged and start selling.

Surprisingly though, there seems to be a lack of exploration into the existing possibilities...

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Posted 05 August 2010 09:43am by Jake Hird with 19 comments

Report: multi-channel retailers ignoring mobile, for now

The future is mobile. At least that's what many suggest. Yet multi-channel retailers are largely ignoring mobile right now.

That's according to a report from Multichannel Merchant. It found that, as of February 2010, four out of five multi-channel retailers surveyed were not doing anything in the realm of mobile commerce.

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Posted 16 April 2010 10:23am by Patricio Robles with 2 comments

Six enlightening mobile commerce presentations

To tie in with the launch of Econsultancy's Mobile E-commerce Best Practice Guide this week, I've been finding some interesting presentations on the subject from the excellent Slideshare.

Presentations include a recent Taptu report on the future state of the mobile web, a look at some mobile commerce sites from US brands, and a fascinating look at the mobile commerce market in Japan, which offers some useful lessons for retailers in Europe and North America.

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Posted 05 February 2010 10:28am by Graham Charlton with 0 comments

Ten reasons why you need a mobile commerce site

Econsultancy has just published a Mobile E-commerce Best Practice Guide, which outlines some of the best practices currently in use on mobile commerce sites and apps, and provides recommendations for making the mobile user experience as smooth as possible.

To tie in with the new guide, here are ten reasons why retailers need a mobile commerce site...

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Posted 02 February 2010 11:44am by Graham Charlton with 7 comments

How to use Google Voice to increase reorders

I just received an email from nutritional supplement retailer Jigsaw Health, about a new program they offering their existing customer base.

After speaking to President and Co-Founder Patrick Sullivan Jr, I learned that 80% of their monthly revenue comes from returning customers (and they don't even offer an auto-ship program).

How? By setting up Google Voice so that repeat customers can place orders via text message. Let's take a look at how this works...

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Posted 20 November 2009 11:48am by Bryan Eisenberg with 3 comments

The year of mobile: fact or fiction?

Will 2010 be the year of mobile? It's the perennial question and it's certainly getting closer. Improving handset technology and increased demand for the mobile internet are propelling the industry forward. Econsultancy's new Mobile Marketing Buyer's Guide explores the various developments that are removing the barriers to growth. 

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Posted 30 July 2009 15:31pm by Aliya Zaidi with 9 comments

Mobile commerce: best practice tips

Mobile commerce is still in its early stages and, while there are very few m-commerce sites in the UK, 5% of the Top 500 US online retailers have them, with more on the way

Translating the desktop shopping experience to mobiles isn't easy, and keeping it simple and usable is important for users with small screens and often slow internet connections.

With this in mind, I've come up with a few best practice tips for mobile commerce based on the sites I have seen...

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Posted 17 July 2009 11:55am by Graham Charlton with 4 comments

Q&A: Simon Joseph of Jessops on multichannel retail

Simon Joseph is Head of Group E-commerce at Jessops, where he is also responsible for Direct, Customer Services and B2B. He has previously worked as E-commerce Director at eXpansys Plc, and at DSG and Argos.

I caught up with him to find out how Jessops has adapted to multichannel retail, in advance of next week's Future of Digital Marketing event, where he will be taking part in our retail panel.

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Posted 10 June 2009 15:47pm by Chris Lake with 0 comments