Beauty companies embrace social, but love traditional channels too

Is the future of marketing social? Few today would argue that social media marketing is going away any time soon, and the most bullish suggest that social is going to increasingly displace traditional marketing spend.

But are the bulls right? If a new study is any indication, not exactly.

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Posted 16 January 2012 20:58pm by Patricio Robles with 1 comment

As social grows, community manager roles proliferate

Social media is all about people, and as social role's prominence as a business tool continues to grow, and according to software provider EPiServer, there will soon be substantial growth in the number of people -- 'community managers' -- who are hired to manage social media.

In a survey of 250 senior marketing executives in the UK, EPiServer found that nearly three-quarters of companies are involved with online communities or planned to be within the next 12 months.

As would be expected, much of the activity in this area is taking place on popular third party-owned sites like Facebook, Twitter and LinkedIn.

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Posted 26 July 2011 14:21pm by Patricio Robles with 11 comments

Five things social media can't do

From the largest of brands to the mom-and-pop store down the street, it seems like every business is setting up a social media presence of some type.

And for good reason: everywhere you look, somebody is extolling the virtues of social media and what it can do for businesses.

But social media, like most channels, has its limitations.

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Posted 22 July 2011 14:56pm by Patricio Robles with 13 comments

Is Facebook the $100,000 diamond watch of marketing?

Over the past two years, Facebook has fast become a major area of interest for brand marketers.

Lured in by the social network's 500m+ users, some marketers are evoking memories of the AOL days, going as far as to promote Facebook Pages over their own websites.

From storefronts to movie rentals, brands are increasingly focusing on trying to use the site as a platform for commerce. Some believe Facebook commerce, or f-commerce, could be the next big phase in the evolution of ecommerce.

But according to a report by Forrester Research's Sucharita Mulpuru, despite all of the talk about f-commerce, Facebook isn't likely to become a retail force.

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Posted 11 April 2011 16:51pm by Patricio Robles with 9 comments

Twitter search: deconstructing TwitRank

Earlier this week, Twitter launched an update to its search functionality. One of the goals: make it "easier to find and follow accounts based on your interests." As detailed on the Twitter blog, "When you search for a topic, you can now discover accounts that are relevant to that particular subject."

Given Twitter's popularity as an online marketing tool, the company's search update necessarily has implications for brands looking for more love on the site.

After all, if your company sells cookies, having your account recommended to Twitter users searching for "cookies" is a desirable thing.

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Posted 08 April 2011 12:01pm by Patricio Robles with 2 comments

Three social media marketing techniques that brands should probably ditch

Social media is here to stay. And for many brands, that means that a social marketing strategy is not optional.

As it evolves, marketers will need to evolve how they exploit the opportunities created by social media. Here are three techniques that brands will probably need to think beyond to succeed in the coming years...

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Posted 24 March 2011 10:53am by Patricio Robles with 14 comments

What's a Facebook status update worth?

Facebook is the king of social media, and eager to tap into a 500m-plus strong audience, brands have flocked there to reach consumers on the world's most popular social network.

Setting up a Facebook Page gives brands the ability to collect 'fans' and to reach out to them directly. Some of the world's most recognizable brands (and individuals) have millions of fans, a potentially powerful marketing asset.

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Posted 21 March 2011 13:01pm by Patricio Robles with 6 comments

LinkedIn's new company pages

LinkedIn Company PageLinkedIn Company Page's were featured at a New York media event this morning. It was not what anyone would consider a significant launch, but it was a long overdue indication that LinkedIn is moving the right direction.

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Posted 02 November 2010 22:44pm by Pauline Ores with 4 comments

Five signs your business is not ready for social media

Your business won’t survive unless you embrace social media.

Countless business owners have heard these words. Is there any truth to them? Perhaps in some instances. But in far more, social media, no matter how important, is still something that should be approached thoughtfully and strategically.

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Posted 14 September 2010 08:45am by Patricio Robles with 12 comments

Social media scammers: be careful who you hire

We all know about social media 'gurus': the hired guns with thin track records who claim that they know all of the secrets to social media success and can boost your business on Facebook and Twitter for a sum.

In most cases, the social media 'guru' is thought of as an opportunistic type who overpromises and underdelivers. But a friend in the United States who works as a strategic marketing consultant relayed a story to me that hints there may be social media gurus who are really social media 'scammers.'

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Posted 29 July 2010 10:17am by Patricio Robles with 24 comments