Email marketing: six steps to improving customer engagement in 2010

Despite the naysayers claiming email marketing is on the way out thanks to the snowballing impact of social networking and new forms of communication, the facts are very different. Email continues to play a vital role in both business and customer communication. 

According to Epsilon, email is used more regularly than social networking for personal communication, while 30% of organisations in Econsultancy’s Email Marketing Industry Census claimed an ROI from email in excess of 500%.

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Posted 12 November 2009 09:30am by James Gurd with 12 comments

SEO PR: What is it and why should you care?

Let’s face it, 'Online PR' is difficult to define, let alone 'SEO PR'. But it is increasingly a ‘specialism’ that many digital marketers are adding to their services. So what exactly is SEO PR and why should I care?

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Posted 10 February 2009 16:26pm by Michelle Goodall with 6 comments