Useful e-commerce trends: the promo strip

This post highlights a simple, useful feature that's crept onto most of the UK's largest e-commerce sites over the last couple of years, with no real coverage. 

"The promo strip" is not new, but has slowly caught on to the point it's almost standard for high street retailers, yet still fairly rare on smaller sites. 

promo strip

It's a very useful addition from both the customer perspective (quickly informative without being overbearing) and from the brand perspective (conversion orientated without being overbearing!). 

There are 12 examples below, including variations on the central idea.

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Posted 09 February 2012 12:01pm by dan barker with 7 comments

The Four Seasons site is beautiful, but not for disabled users

The press release announcing Four Season’s new site states that it was "thoughtfully designed...to deliver an immersive and effortless experience tailored to every user".

But shouldn't that include disabled users?

The Four Seasons site review focusing on web usability highlighted some important shortcomings in terms of the booking process and other areas, and briefly mentioned some of the accessibility issues.  

Here we take a closer look at some of these and the actions that should have been taken to truly make the site available and usable to every user. 

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Posted 08 February 2012 14:20pm by Chris Rourke with 2 comments

The Digital Ocean: how to market to fishers and swimmers

More B2C and B2B marketers are shifting their focus towards increased digital in their tactical mix.

Understanding the digital locations of their target audiences is becoming a standard step in the creation of a digital plan, but many are overlooking the intentions of their online audiences, and adapting their tactics accordingly.

This blog introduces the concept of the digital ocean and the need to locate and market to both fishers (those actively researching products/services) and swimmers (those not looking and just ‘hanging out’ online).

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Posted 06 February 2012 13:01pm by Andy McCartney with 1 comment

StumbleUpon brings the iFrame back

You thought they were gone. Those pesky, annoying, experience-destroying things. Yes, I'm talking about iFrames.

Popular a decade ago, they've made a few appearances in the past several years. The once-popular Digg, for instance, turned to them to implement its DiggBar.

But now they're back.

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Posted 02 February 2012 18:55pm by Patricio Robles with 0 comments

Site review: Four Seasons $18m redesign

Four Seasons unveiled its new website earlier this month, with many eyebrows raised as a result of the reported $18m pricetag. 

While this seems like a lot of money for a site relaunch, it is an international brand, and the $18m may cover more than just a redesign. 

The important point is whether or not this website will help it achieve its aim of improving its online revenues, which currently stand at 12% of overall sales.

With the help of some user testing videos (kindly provided by whatusersdo), I've been looking at the user experience on the new Four Seasons site

While the site contains some great imagery and content, there is plenty of room for improvement, and it's a big fail on accessibility...

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Posted 01 February 2012 11:00am by Graham Charlton with 10 comments

Websites crucial to CPG brands: report

Major CPG brands spend eye-popping sums of money every year across multiple channels trying to convince consumers to buy their products when they walk into the supermarket.

When it comes to how that money is spent, you're probably more likely to think about high-profile television campaigns than you are to, say, websites. After all, a funny television ad for a cereal probably seems more appealing than a cereal website.

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Posted 31 January 2012 09:47am by Patricio Robles with 1 comment

Techmeme: this is what happens when aggregators aggregate aggregators

For many in the tech community, Techmeme is one of the top places to turn when you want to discover the latest news. Launched in 2005, Techmeme was automated, but since 2008, it has employed human editors to curate the best tech news on the web.

The idea: human involvement is necessary to filter the wheat from the chaff. Which seems like a good idea given just how much chaff there is on the web.

But is it working for Techmeme?

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Posted 27 January 2012 19:03pm by Patricio Robles with 0 comments

DC Entertainment rebrands with interactive logo

Rebranding is never easy. A company's visual identity is extremely important, and established companies can risk a lot when they make changes, making change challenging.

Such a challenge was faced by DC Entertainment, which yesterday unveiled its new brand identity. The iconic comic publisher, whose fictional characters include universally-recognized figures like Superman and Batman, was founded nearly 80 years ago. But you wouldn't know that looking at its new logo.

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Posted 20 January 2012 17:22pm by Patricio Robles with 0 comments

Apple wants to reinvent the textbook, but is it destined to fail?

A few hours ago Apple held its much-anticipated education event in New York City, and as expected, announced a new offering that seeks to reinvent the textbook around the iPad.

Seeking to make textbooks more interactive, more durable, more searchable and more easily refreshable, iBooks 2 offers a "new textbook experience for the iPad." And boy is it pretty.

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Posted 19 January 2012 16:23pm by Patricio Robles with 6 comments

Topshop launches first local language sites in French and German

British retailer Topshop has launched its first two local language sites in French and German as a response to demand from shoppers.

Both sites will operate from the Topshop.com address, and feature all collections and concessions with prices in euros.

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Posted 18 January 2012 15:50pm by Vikki Chowney with 1 comment