|Job Title||Strategy Manager|
|Member Since||1 Sep 2008|
|Areas of Expertise||E-commerce, Mobile, Online Customer Service, Strategy and Planning, User Experience and Usability|
Consultant with a focus on customer-centric engagements specific experience in providing support around customer strategy, customer experience, customer journey mapping and digital channel strategy. Supported a range of sectors, including transportation, financial services, public sector and utilities.
Education and Qualifications
BA Honors Marketing - University of Strathclyde, Glasgow