| Name | Craig Mackay |
|---|---|
| Job Title | Website Operations Manager |
| Organization | William Hill Online |
| Member Since | 2 Oct 2007 |
| Areas of Expertise | E-commerce, Online Customer Service, Site Monitoring & Testing, User Experience and Usability, Web Analytics |
About Me
eCommerce manager with over 10 years online experience, specialising in conversion, optimisation and customer experience.
My Links
William Hill
Online sports betting and gaming
Blog comments by Craig Mackay
- CAPTCHAs or conversions?, 28 Jul 2009
