|Job Title||Operations Director|
|Member Since||15 Feb 2008|
A hands-on problem solver with a high rate of achievement and an appetite for new challenges.
Proven ability to diversify, transfer skills and succeed in a variety of business sectors, with three years experience in the Aerospace sector, seventeen years in Engineering. Two years in IT manufacturing, three years in call centres and five years in B2B IT solution sales and consultancy.
A firm believer that cold calling is a waste of time and that the key to a successful sales team is to provide strong leadership and a thorough training and development programme.
Deming's 14 points and Frank Rumbauskas play a key part in my business philosophy.
Most sales personnel fail because of a lack of training, not a lack of ability. A good salesman is someone who not only does things right, but who also does the right things. Selling is about understanding what people do and then helping them do it better.
I was told to remember three words when I first started out in business. They were:
PRESENTATION, PRESENTATION and PRESENTATION
Experience has tought me that:
QUALITY, QUALITY and QUALITY rank as highly.