|Job Title||Proposition Development|
|Organization||The Royal Bank of Scotland|
|Registered Since||29 Aug 2006|
|Areas of Expertise||Ecommerce, Online Surveys & Research, Strategy & Operations, User Experience and Usability, Web Analytics|
Email:Mobile: +44 (0)7771500717
Over four year’s experience across a variety of e-commerce responsibilities within the Royal Bank of Scotland Group’s UK Retail division, employing a strong technology-based grounding to increase profitability through the online channel by increasing revenue, reducing overall operational costs, and minimising fraud losses.
Proposition Development at The Royal Bank of Scotland Group
From January 1, 2009 and still in this role.
Channel Development at The Royal Bank of Scotland Group
From July 1, 2006 until December 31, 2008.
Education and Qualifications
2003–2006 University of Strathclyde, Glasgow
MSc Strategic Information Systems (Pass with Distinction)
Module titles include: E-Business and Enabling Technologies, People Management, Financial Management, Decision-Making, Information Strategy, Programme and Project Management, Service Management, Risk Management, Security and Designing User-Orientated Systems.
1994–1998 De Montfort University, Leicester
BSc (Hons) Information Technology