| Name | Jos Williams |
|---|---|
| Job Title | Principal Consultant |
| Organization | Pechell Associates |
| Member Level | Silver |
| Member Since | 24 Mar 2005 |
| Areas of Expertise | E-commerce, Online Customer Service, Strategy and Planning, Customer Experience, eCRM |
| Contact Details |
Email:
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About Me
Over 15 years experience in CRM, digital marketing and e-commerce. Special interests include internationalisation - and best practice in regional e-commerce management.
Education and Qualifications
MA (Cantab)
MBA (SGBS)
Blog comments by Jos Williams
- 25 reasons why I'll leave your website in 10 seconds, 7 Dec 2010
- Is Instant a distraction from Google's flaws?, 15 Sep 2010
