| Name | Laurence Hilton |
|---|---|
| Job Title | Head of Digital User Experience |
| Organization | British Gas |
| Member Since | 3 Jan 2013 |
| Areas of Expertise | Mobile, Online Customer Service, Strategy and Planning, Conversion Rate Optimization, Customer Experience |
| Name | Laurence Hilton |
|---|---|
| Job Title | Head of Digital User Experience |
| Organization | British Gas |
| Member Since | 3 Jan 2013 |
| Areas of Expertise | Mobile, Online Customer Service, Strategy and Planning, Conversion Rate Optimization, Customer Experience |
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