| Name | Luke Brynley-Jones |
|---|---|
| Job Title | Founder |
| Organization | Our Social Times |
| Member Level | Bronze |
| Member Since | 9 Feb 2012 |
| Areas of Expertise | B2B Marketing, Online Customer Service, Social Media, Community Management, Strategy and Planning |
About Me
Luke Brynley-Jones is one of the UK's most experienced social media consultants. In the past 12 years he has helped brands such as Accenture, YMCA and Orange to develop effective social media strategies.
He has trained over 4,000 marketing and PR professionals in social media marketing, monitoring and engagement. He writes the popular social media marketing blog, oursocialtimes.com and hosts social media conferences in the UK, US and across Europe.
Blog posts and comments by Luke Brynley-Jones
- Traditional CRM vs social CRM (Infographic), 4 May 2012
- Traditional CRM vs social CRM (Infographic), 3 May 2012
- 10 reasons why customer service has failed to wake up to social media, 20 Mar 2012
- 10 reasons why customer service has failed to wake up to social media, 14 Mar 2012
- 10 reasons why customer service has failed to wake up to social media, 14 Mar 2012
- Which department should own social media?, 15 Feb 2012
- Which department should own social media?, 15 Feb 2012
- Which department should own social media?, 14 Feb 2012
- Which department should own social media?, 14 Feb 2012
